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Resolved! SCCM 2016 - Integration spoke vs Service Graph Connectors

Currently we use the existing SCCM 2016 Integration spoke for a daily import of certain workstation records to the CMDB. With Paris, our good friends have released the Service Graph connector series, which clearly includes a new module for SCCM. I am...

Resolved! Why can't I edit the form design?

Hi All I want to change the form design of an incident in a development instance.However, when I open the form design screen, it is grayed out and I cannot edit it.I tried changing the application to global, but that did not solve the problem.Please ...

Risa4 by Tera Contributor
  • 3498 Views
  • 4 replies
  • 4 helpfuls

How to discover database instances?

I want to discover the following Database classes: Database InstanceDB2 InstanceMS SQL DataBaseMS SQL ServerMSFT SQL CatalogMSFT SQL InstanceMySQL InstanceOracle Instance I need the following information: 1. Which ports are needed for this discovery?...

Discovery Schedule - Export

Hi All, I have a need to assess our current Discovery Schedule as they have not been properly maintained over the years.  I'd like to export the current schedules along with their IP Ranges, Lists and Exclusions.  This does not seem possible via repo...

mrcraig by Kilo Contributor
  • 1984 Views
  • 8 replies
  • 2 helpfuls

REST Step Error Handling

Hello All, We have a REST step in our action that makes a POST call and comes back with a response. We are trying to configure some error handling immediately after the REST step in the form of a simple script. If the status code is 200, the script s...

Rachna S by Tera Guru
  • 2978 Views
  • 4 replies
  • 1 helpfuls

Resolved! Where catalog variable's value are stored ?

Where the data were stored for Request Item catalog variables?I want to fetch all the variables of request item in a single field by comma separated .  Thanks,solutioner nowBhavesh Jain

Resolved! MID Server Outbound Ports

I plan to have a few MID servers (cluster) that will handle both Discovery and Service Mapping. Our firewall team has a policy of locking down all traffic for any systems (internal and external hosts). I would need to provide them a list of firewall ...

HumanSky by Mega Guru
  • 4942 Views
  • 4 replies
  • 4 helpfuls

How to discover storage devices?

I need to discover the following storage devices: Mass Storage DeviceStorage DeviceStorage HBA I need the following information: 1. Which ports are needed for this discovery? 2. What type of credentials (Windows/SSH/SNMP) are needed? 3. Any specific ...

Resolved! UI Action- Action Name

Hi All,Please help me understand what is the use of the Action Name in a UI Action form?    Thanks in advance.

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Resolved! Why MSSQL Discovery creating duplicate instance records?

Hello, We are facing an issue with duplicate instance records within the MSSQL server instance records. We've recently started development on MSSQL Discovery to populate some additional information and to get AG, mirroring databases, clusters etc. Fo...

ru3779 by Kilo Contributor
  • 2451 Views
  • 9 replies
  • 1 helpfuls

Resolved! Credential Less Discovery Functionality

Hi, I can see during discovery automation jobs, most of the devices gets created/updated through credential less discovery process which only contains IPs and Names into respective CMDB tables. Also I can see both IPs and Names contains same value (I...

Amit39 by Kilo Expert
  • 3408 Views
  • 5 replies
  • 14 helpfuls