Hi,Would it be possible to export the discovery logs for a discovery schedule -used for a subnet- to excel or something similar ?I was wondering if this would help in trouble shooting discovery results.How are the experts of servicenow doing this ? U...
We have servers with multiple aliases in DNS (server1 is the hostname, and there are alias1, alias2, alias3). Logic would tell me that in discovery (or some other method) the alias names would appear in either the DNS Names for CIs related list of th...
I am trying to modify the value of the MID Server parameter mid.snmp.request.timeout. After I modify the value, save the changes, and restart the MID Server the value reverts back to the original value. The current value is 6000 and I would like to...
We are implementing Discovery for the first time and were quite surprised (and impressed, and overwhelmed) by the amount of information that Discovery was able to pull in. For example: Running a quick discovery on 1 windows server alone created 68 C...
Hi, I do not see MariaDB in the docs, however, it is based off MySQL. Is out-of-the-box Discovery able to scan MariaDB and classify it? Erick
Hello, AWS discovery is not discovering any VM's. I did apply workaround mentioned for PRB1396922 but dint help. What could be the reason. PS I am suing this option to discover the VM's
Hi Guys, I would like to create a Metric to capture the "Assigned To" field changes. My requirement is to capture the field changes only for a specific group. When the "Assigned To" of an incident changes for the particular group, then it should be ...
Hi,I am searching for - What is the best practice way to delete the CI’s from CMDB? when there is a need to delete CIs in bulk ? Please share some docs or reference links available on same. Thanks in advance.
Hi Teammates, Am new to ITOM, i want clear information how & from where the Data populate in CMDB by Discovery, using Datasource(Transform map) Data is populating using Excell sheet, Manual entry can be possible through form, but how Using discovery ...
I am getting inconsistent results when discovering stacked switches. The serial number is getting discovered on some of the slaves but is blank on the Master switch. Any ideas how I can get discovery to retrieve the serial number on the master? Tha...
I have got the requirement to discover Cisco Aironet Wireless Access Point , the vendor has provided me with the MIB and OIDs. The discovery what we are planning is to do from Wireless Controllers. I have uploaded the MIB and now configuring the SNM...
Hello folks I want to share this (pehaps) undocumented scenario: While setting up a Connector for Zabbix (under Event Management) we received this message, when tried to test the connection: Connection test failed: ERROR EXECUTING REQUEST: Method fai...
I am new to discovery. Below looks like a credential issue, but I am wondering if I do not have the right problem. I have run discovery in my environment. I find the host machine and the software that is running on that host machine. I find MSSQL Ser...
Our provider requires us to use the VMware vCloud Director interfaces as described here.The VMware interfaces as suggested in the ServiceNow Docs, more specifically described at Requirements for VMware Cloud, are prohibited.Does anyone have experienc...
I am setting up Event Mgmt on my dev instance. I have got the plugin activated. When I go to Event Mgmt > Dashoard to see the Service Dashboard it's showing a different one. I am looking for this : But what I see is this:
