how to start ServiceNow to BigFix Integration & best way to integrate ?

Surya73
Tera Contributor

Hi Team 

 

we are planing to do  ServiceNow to BigFix Integration . How to start and what is the  best way to integrate ?

 

Thank you, 

Surya

 

4 REPLIES 4

Patrick DeCarl1
ServiceNow Employee
ServiceNow Employee

What is the use case for integration? Are you pulling data from bigfix or pushing data to bigfix? 

Harshal Gawali
Giga Guru

Hi Surya,

Please check below links It will help you ServiceNow to BigFix Integration.

Service now Integration with IBM Big Fix

 

 ServiceNow, anyone? - Customizations - BigFix / IBM Endpoint Manager Forum

 

 BigFix Inventory vs. ServiceNow - SUA / BFI - BigFix / IBM Endpoint Manager Forum

 

BigFix:General Discussion:ServiceNow, anyone? - General Discussion Forum

 

If find my answer worthy then mark it as helpful/correct.

 

Thanks,

Harshal Gawali

Tammy Hope
Kilo Explorer

Hi Surya,

Champion has developed a certified app in the ServiceNow store to integrate BigFix with ServiceNow.  You can download a trial at https://store.servicenow.com/sn_appstore_store.do#!/store/search?q=ebridge%20bigfix 

Key Features

Champion Solutions Group provides a dynamic, real-time interface connecting the BigFix enterprise solution with ServiceNow.

  • CMDB Discovery of assets
  • CMDB Relationship mapping of Bigfix related lists
  • Full application orchestration of baselines, tasks, fixlets, computer settings
  • Full managed properties extract
  • Sites list to provide for fixlet and baseline requests
  • Baselines are mined and are put into a relationship based on Bigfix Site. All components are pulled into a relationship tree under the Baseline object within the CMDB.
  • Dynamically add Baseline Path and Baseline ID to Core properties gather
  • Dynamically pull Action data and create incident based on failures
  • Create relationships of computers and the action status
  • Perform Bigfix provider XML translation for ServiceNow consumer that is JSON
  • Full auditing within end state product (ServiceNow) down to the method call level
  • Security abstraction and configuration layer that provides integration through basic setup
  • Dynamic loading of groups, fixlets, actions and baselines based on recursive reading of Sites
  • Create automatic workflows to support patching process
  • Custom configuration and setup