Should Start/End Date values on a maintenance task aka Change (CHG) in ServiceNow, include the time to implement task, validate task, monitor task, update task, and review task which could take up to several days? or only the actual change work (chan...
Hi, I have an requirement where if i receive an event for the first time, i need to create an Alert and if the same event comes again in the next 30 minutes, i should not create an Alert, rather update the existing one. I should create a new Alert f...
Hello my fellow ServiceNow Enthusiasts, Would just like to check with you guys if ServiceNow can discover Telecom Equipment using Discovery. Thanks,
Hello CommunityI am facing this error, please help how I solve it
Hello CommunityI am facing this error, please help how I solve it
I have a list of windows servers which i want to add to a discovery schedulei want to use the encoded query on the windows server page and add the ip addresses to a specific discovery schedule via a fix script can someone help me with that please?
Error below in Linux server pattern. Payload Processing ＞Identification Engine Paylood Sanitization There is problem to build the Sanitized Payload. Identification Engine error:.... Proposed solution:Navigate to 'Metadata Rules Editor'if the failed ...
Helloto implement Discovery , as you know we will need to install required plugins, as it that should respect change process, we have to explain to risk management team what would be the impact is going to be. do you have any document or links provi...
Client is requesting a custom field that is boolean reflecting whether a device on network is currently running Active Directory. I realize ServiceNow already tracks this via "Installed Software" or "Running Processes" My thought is to create a WMI ...
I have to map a new application service using recommendations that are generated automatically. I am unable to view the automatically created mapping application service candidates, even after the plugins have been installed and the properties have b...
Trying to discover a Windows 2016 server from MID Server installed on Windows 2019. Target server is hosted in AWS, cloud discovery works fine, IP based discovery works and the CI is created, but the pattern has errors in the log. Discovery is runn...
Hi I have several locations that I went to set the time for the job to run daily.for example, my server is UTC time zone and I like to run the Argentina at 9 pm UTC and Czech Republic at 2:00:00 AM. it is possible?ThanksMenashe
Hello everyone,I would like to know if there is a way, through business rules or any other method, to create incidents only for the parent alert and not for the child alerts that are generated. I am attaching an image. Thanks in advance
Hello everyone,I wanted to know if it is possible in ServiceNow to implement a solution that automatically adds the description of a trigger (MetricBase Trigger Definitions) to an alert. In my case, I want this to happen with all alerts that have Za...
Hi All,For some of Window Servers and ESX Servers after the discovery run the serial number field updated with wrong serial number. Previously when discovery runs on Monday it updated with correct details and when it run on Tuesday it updated the wro...
