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‎07-06-2022 01:35 PM
After clicking "Pattern Syn to Mid" button on the MID Server form, you get a message saying "Running pattern sync in background". So my question is: how can we tell when pattern sync has completed? At previous versions, you could see a message in lower left of the browser window "waiting for...." (or something like that), and when the msg cleared the sync was completed. But now we just get message saying sync started in background. I would like to know how we can tell when the sync has completed.
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‎07-06-2022 03:34 PM
- You can review ECC Queues for input queues where source is FileChange, it is not verbose but probably the fastest way to say that a MID downloaded a new pattern.
- Otherwise you can go to the MID and grab logs. Search for something:
- FileSync:sa_pattern Downloading C:\MID\agent\work\ndl\PATTERN_NAME from https://your_instance.service-now.com/, table: sa_pattern, record: 62d76ad5db2059505eeaa34343434, field: ndl
2022-07-01 17:51:33 (121) FileSync:sa_pattern Field successfully downloaded 435 bytes - OR
- FileSync:sa_pattern Already synchronized C:\MID\agent\work\ndl\Solaris LDOM SN
- FileSync:sa_pattern Downloading C:\MID\agent\work\ndl\PATTERN_NAME from https://your_instance.service-now.com/, table: sa_pattern, record: 62d76ad5db2059505eeaa34343434, field: ndl
The process of syncing files is pretty quick unless your mids are busy with other stuff or hang. Hope that helps
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‎07-06-2022 03:34 PM
- You can review ECC Queues for input queues where source is FileChange, it is not verbose but probably the fastest way to say that a MID downloaded a new pattern.
- Otherwise you can go to the MID and grab logs. Search for something:
- FileSync:sa_pattern Downloading C:\MID\agent\work\ndl\PATTERN_NAME from https://your_instance.service-now.com/, table: sa_pattern, record: 62d76ad5db2059505eeaa34343434, field: ndl
2022-07-01 17:51:33 (121) FileSync:sa_pattern Field successfully downloaded 435 bytes - OR
- FileSync:sa_pattern Already synchronized C:\MID\agent\work\ndl\Solaris LDOM SN
- FileSync:sa_pattern Downloading C:\MID\agent\work\ndl\PATTERN_NAME from https://your_instance.service-now.com/, table: sa_pattern, record: 62d76ad5db2059505eeaa34343434, field: ndl
The process of syncing files is pretty quick unless your mids are busy with other stuff or hang. Hope that helps