HP ILO device discovery in Servicenow

salu
Mega Guru

Hello All

We want to disocover the HP ILO device which are appliance in nature.We are getting below error when trying discover.Can someone please help met to fix?What configuration needed for this?

find_real_file.png

 

17 REPLIES 17

Patrick DeCarl1
ServiceNow Employee
ServiceNow Employee

I have created a discovery pattern in the past to use snmp queries. Check it out. 

https://developer.servicenow.com/app.do#!/share/contents/4470940_ilo_discovery_pattern?t=PRODUCT_DETAILS

Hi Patrick,

 

Thanks for the useful update, do we need to have applicative credentials configured for ILO's to get discovered?

Just SNMP for what I built. 

Hi Patric,

 

Getting this error, any suggestion ?

No shell detected and probe parameter 'allow_unsupported_shells' is set to 'false'

No credential found for type [BASIC_AUTH]

 

Thanks in advance 

I am not able to see the above pattern with the link. I have configured SNMP credentials for ILO devices and saw one OID in the ECC queue which is not present in the old table. I am not finding any related classifier or table to add the OID. Should I create one? if yes what it should be? 

 

Thanks in advance