Skills Reporting
Hi, Does anyone know how you report on the Skills users have? E.g. I'd like to run a report that shows all the skills in org and who has those skills and to what level. thanks, David
Forum Posts
Resolved! XMLDocument - parse node-element with same name
So I am currently playing around with the ECC queue to grab an handle the input XML payload in case of an error on an executed Powershell script.I am running into an issue where the XML node "error" appears twice in the result. So it makes grabbing t...
how to debug result from a Run Powershell activity
Hi,I have been recently trying to use the orchestration workflow and use the Run Powershell activity to execute some commands via servicenow. I have successfully executed the commands that i desired via mid server. I have noticed that though my resul...
Strings shortened despite increasing max length of field
I'm running into an odd issue where increasing the maximum length of a string field has no effect on a table. For example, if I create a field which contains a string with a maximum length of 40, and then increase the limit to 100 after the table is ...
Workflow Activity Definition - what is evailable from the script code?
Dear All,I wonder if someone could point us in the right direction with our challenge.We are new to ServiceNow development, and making our first attempts ot implement a new Application. We have reeached the Workflows Definition section.In the Workflo...
Discovery and Short Description field
I want to turn off Discovery from writing to the Short Description field. Where is the configuration to change this setting?kimwebinger
Resolved! How can I see if the Discovery plugin is activated?
Hello all,I've recently started on the 'Discovery journey'. I have tried to run discovery against a list of IP's but I always get a warning stating 'No results returned from probe':I am wondering whether this is because the Discovery plugin is not ac...
Help with System Log error
Hi,When we receive an email into our ServiceNow instance, we have an interim process that creates what we call a "ticket". The ticket is then evaluated by our NOC staff and converted to either an incident or a request. This happens most commonly on...
Resolved! Using g_form.flash on a service catalog form
When I try to use g_form.flash('sc_cat_item.ci_name','#FF0000',-4); from a catalog client script, I get the following error The documentation for g_form flash states the the widget name should be in the form <table name>.<field name> I have ...
Resolved! SLAs Cancelling
Hi all, I assure you I do work some issues out myself!! We have an issue in which SLA's are canceling rather than completing and I cant work out why. I have the following examples; A ticket with two SLA's one completes and one cancelsA ticket wit...
MIB loader errors when loading MIB in the agent log
I am getting a number of MIB Loader errors on certain MIB files when starting the mid serverI have opened one of the files in MIBBrowser and can walk an ip in this mib fileBut when I restart the midserver the file is not loading
Normalization of Operating System
Hi !I am trying to set up field normalization for operating systems found on servers (and later, workstations). We are using Discovery to create our server attributes using winrunner probes. As a result, the values being returned by the WMI commands ...
Resolved! Oracle instance CI duplication on discovery
We're seeing issues with multiple CIs representing a single oracle instance. Normally you see duplicate CI creation when something like the params on the running process classified change. Using process handlers addresses this.However, what I see...
Resolved! Unable to change the default language at the Welcome Page (log in screen)
We have an instance with 2 language selections (English (en) and French(fr)).The French language plug-in is activated and the langiage selection works fine for logged in users. I am trying to change the default language selected at the Welcome Page ...
Cisco HSRP in Discovery
HiHow are people handling Cisco HSRP in the discovery process?I have found that discovery picks the first IP address that it finds for a CI and uses that within CMDB. This in itself is a problem as its not necessarily the desired IP. The IP address o...
