Does anyone know how I should attach a schedule to my SCRUM Release (or a Sprint if that is easier). My development team does not work weekends and the burn-down chart looks bad when we get ahead on Friday, flat-line Sat and Sun and pick up again on ...
Hi Folks,I need to create a sub category that should populate based on the category. like belowHardwareMonitorHardwareMouseNetworkDHCPNetworkDNSNetworkIP AddressMeans when i select the category Hardware then sub category should populate only Monitor ...
I read on the Wiki that setting the IP range of a MID server will help Orchestration know which MID server to use. Is the same true for Discovery?Does this mean if I create a Discovery Schedule for a specific IP and forget to pick the MID server it w...
Hello, Can someone point me to an explanation on the relative operator, when using date filter in reports?How can i use it and in which cases? Thank you!
Hi,I've Googled as much as I can on this before deciding to ask the experts.I need to amend one of our external style sheets ('/styles/css_uncludes.cssx') - can someone please advise how I go about doing this?When I use the Internet Explorer develope...
HelloWhile installing the agent on my linux machine I am facing the java.net.UnknownHostException: hostname exception...can any buddy suggest me what is the reason and how I can resolve it..Thanks in Advance
Is any one have any idea how to populate the full DNS name of device without modifying the global property to append the full DNS name with device?I want to populate the full DNS name for some of the devices in a custom field.
Hi All,I am working on one of the integration with third-party tool. For instance in case of SN Soap integration. When i invoke the web service and get the response can i figure out if that transaction was SUCCESS or FAILURE ? One way to figure out i...
Hi, I have a before query business rule to restrict access to some incident to a group and that works great. Now I am trying to restrict the same group to see attachments of those incidents in the sys_attachment table. I have I do not know how to...
I am trying create a new application based on the document management application and when I am go to look for dms_document to copy the application it is not in the choice list, anyone have any advice?
Hello All,I want to add a filter on the source field of the syslog table.I want to remove the unwanted logs and check only the records where the source field is script.How do I check whether the source field is indexed or not?Please help.
I'm trying to connect couple of monitoring tools through SNMP traps with ServiceNow event management module through the MID Server. If i manually force a SNMP trap, using for example TrapGen tool, it all works fine, but if the tool try to send the in...
Is anyone populating host name and host domain values in the Service-Now cmdb through Discovery?
HI,I want to create new fields in task table. Reason is so that i can use in all other tables which is extending since almost all tables extends from task. But how do I create any new field in task.I went to tables & columns, task->edit table->inser ...
Hi everyone,This week one of our customers in which we are implementing ServiceNow asked me how much network bandwidth does a service now user consumes in average.Do ServiceNow have this statistic?Thanks and regards,Felipe
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