I have 2 rogue details tabs I can't close in Service Operations Workspace

[thalder]

I have 2 rogue details tabs I can't close in the Service Operations Workspace.  I deleted these 2 test incidents while they were on-hold, but now I can't close the tabs via close all tabs option or clicking on them.

lose all tabs 

[JSchmauch]

Sounds like a great workaround and thanks for sharing. I just hope there is an actual solution at some point from ServiceNow.

[AdamM1964753342]

We have users experiencing the same thing on occasion. Agree that clearing cache is not an acceptable solution. Is anyone aware of formal acknowledgment of this as a known issue?

[RAUD]

I cannot use another browser (company policy) in order to check this weird thing (strange tabs).

For me this worked: I sign-out from Edge browser and then sign-in back.

Thank you

[deanmpage]

We recently had the same experience, with a user having two blank "Details" tabs in SOW when using MS Edge. Raised a case with SN Support, and they suggested the following fix/workaround:

How to reset Microsoft Edge completely from a Microsoft Account to - Microsoft Community

This worked for our user, so hopefully this might help anyone else who has tried other workarounds without success.