I was given a list of MID Servers we are using for our ServiceNow Instance, and I'm only seeing some

Icon101
Tera Contributor

ServiceNow Admin in charge of standing up a new Discovery/CMDB project and I was given a list of MID Servers that are supoosedly being used in the old iteration. But when I go to the ecc_agent.list (or the MID Server apllication) I can only see 2 and there should supposedly be about 4 more. Is there another place I can search, or maybe a reason I am not seeing them? I have the 'discovery-admin' and 'admin' roles. 

2 REPLIES 2

jonsan09
Giga Sage
Giga Sage

You'll want to check your other instances, usually lower instances will have separate MID servers from what are being used in Production.  Otherwise you can try logging into the missing MID servers if you have the rights and check the Config.xml on the MID to determine what instance it is pointed to.

Sainath N
Mega Sage
Mega Sage

@Icon101 : If you are already seeing two, nothing has to do with your access. The list you got could be of all your instances. Compare the list with all of your instances. If you still don't find them, I would suggest you login to the MidServer host, go to the MidServer folder, and check the config.xml file to see the instance that this MidServer was configured to connect to.

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.