Identification Engine: Discovery status is FAILURE, Discovery using patterns failed due to lack of e

[Chinmay Kate]

I am getting the below error on the Task: Create iTunes Discovery Pattern (Part 2), How can I fix this error

Identification Engine: Discovery status is FAILURE, Discovery using patterns failed due to lack of existence of the main CI type in the results. Check the discovery logs for more details.

[bigfissy]

Hi @Chinmay Kate ,

Check this post from Steele Smith. He provided an additional screen shot from the lab

https://www.servicenow.com/community/itom-forum/classify-and-discover-itunes-running-on-a-window-ser...

N/B: If my answer has helped with your question, please mark my answer as an accepted solution and give a thumbs up. That is how we grow the community 😎

[sanjay6]

Hi @Chinmay Kate ,

Please refer below posts to fix this issue 
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1096246

https://www.servicenow.com/community/itom-forum/classify-and-discover-itunes-running-on-a-window-ser...

Note: If my answer has helped with your question, please mark my answer as an accepted solution and give a thumbs up.

[Nguyen Duong1]

Ignore all the other links, the ACTUAL fix after hours of searching for it, for the latest versions of this error (especially if doing the ITOM Fundamentals course) is here:

https://www.servicenow.com/community/itom-forum/lab-task-create-itunes-discovery-pattern-part2-is-no...

 Where it says Name: $cmdb_ci_appl.short_description, it actually should be $cmdb_ci_appl[1].short_description. You would do this for setting version and name.