Identification sections in pattern failed: section: Azure Subscription identification, error: Match step predicate is not matched.

[jdiegeliv]

I'm getting this error message when I try to [Test Account]. I've also attached the log file. I've gotten past this step with other accounts but this is the one I need to be using. Any suggestions? I'm meeting with my Azure counterpart tomorrow.

[Prateek kumar]

May be the below help?

https://community.servicenow.com/community?id=community_article&sys_id=fa4fd3d81b3d4410ada243f6fe4bc...

Please mark my response as correct answer and helpful if it helped solved your question.
-Best Regards
Prateek kumar

[jdiegeliv]

I tried that earlier.  The pattern throwing the error is "Azure Subscription identification" and it doesn't have any reference to $databases_table_redis.

[Ashutosh Munot1]

Hi,

Make sure the idenfier is intact

Thanks,
Ashutosh

[jdiegeliv]

Forgive my ignorance, but where can I find that?