Hi,I was trying to discover data using Agent Client Collector.We have an instance with MID Server ip being x. I have installed agent in a server with ip y (Set MID Web server ip as x, port 80 and api key <the auto generated api key> while installatio...
Hi All, I have built a sub flow in Flow Designer to run a command on Agent machine (Host) to stop a process running on host machine. For this I have used Agent Client Collector Spoke and Selected Run Command on Agent as Action. After running the flow...
Hello Team, 1. My customer is not able to discover its end user assets currently and does not have any SCCM equivalent software to manage these assets. To get a better visibility of these assets, can I run the ITOM discovery on the end user assets an...
Just curious if there were any out-of-box solutions, plugins, or best practice ideas for tracking monthly data usage of mobile devices in CMDB. We would be able to pull reports from our telecom providers to import and update each device monthly, and ...
GUYS , HOW TO TROUBLESHOOT DISCOVERY OF CI PLEASE HELP
Hi We are working on integrating AWS Cloudwatch with Servicenow and then generate incidents from the alerts received in Event Management application. The wiki link on this topic says that the URL is deprecated.Set the Endpoint to: https://<user>:<pas...
Hello all, do any one know what this fields on the cmdb table mean? a)sys_class_path b)Is clustered for example Created:Date and time record was created Updated:Date and time instance was last updated Thanks Mike
Hi, I am integrating our CMDB with Dynatrace and I am getting the following error in import set run. I have installed Service Graph Connector for Observability - Dynatrace and this is from an Robust Import Set from this application. Import Set table:...
Hi, Recently we Implemented SG-SCCM Integration which is supposed to update ONLY workstation attributes but its also updating windows server attributes.We created a new Reconciliation rule on computer table first priority is SG-SCCM and second priori...
What happens for assignment if Trigger Rule itself and script assigns an Alert record? If a Trigger Rule for the em_alert able is assigning the Alert using the group (Group A) field on the Rule, and also sets the Assignment Group using Script (Group ...
Currently discovery is updating both software installation table [cmdb_sam_sw_install] and software instance table [cmdb_software_instance]. SAM is not yet activated in our system.Is there any possible way to migrate the data from software instance t...
I went through the document links, i could not understand how exactly it works?Suppose We have designed one service Map and created Application service with multiple entry point. Suppose we have 3 web servers in cluster, and we want to raise P1 if we...
Hi, We tried to run Discovery on a windows device, but the "Installed Software" Probe failed with a timeout.I'm sure that's why, "Software Installed", "Running Process" and "TCP Connections" weren't populated.The CI itself was constructed. [Target Wi...
Hi Folks,I'm facing issue with if condition in flow designer. it is verifying output from action is "doesnotexist".if output from action(validation certificate records if certificate exist it saves output.alreadyavailable = exist if not exists output...
Dear Community, I hope you can help me I am getting this error message on my Service Mapping entry points that I attemtp to map application services with."No pattern has an Identification Section defined to use the given entry point type: cmdb_ci_end...
