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Out-of-band devices relationship to Servers

Hi,As we aware, the Discovery tool scans the Out-of-Band devices and shows the Host under the cmdb_ci_outofband_device table. However, my question is when we get into the related Host(Server) from there we cannot see the related Out-of-band device. W...

Resolved! SCCM discovery matching of existing CIs

SCCM discovery matching of existing CIs For those running SCCM Discovery for workstations, I am trying to determine the match scheme being used.  The only attribute in the mapping with coalesce enabled is on sys_id.  That makes no sense as there are ...

treidfrb by Kilo Guru
  • 2221 Views
  • 4 replies
  • 0 helpfuls

Reopening alerts using - evt_mgmt.alert_reopens_incident

I have some questions regarding the property "evt_mgmt.alert_reopens_incident". Because we had the idea to not do nothing and let the operator decide what do to with the Alert. But to my surprise - when setting the value to "Do nothing" and new event...

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Resolved! Any Workarounds for SNMP OIDs starting with "1.3.6.1.4.1.8072.3.2." are prevented from inserting. For more information please see KB0751287?

I've been running discovery on a certain IP address without success. Upon reading the SNMP input payload, I found <sysObjectID oid="1.3.6.1.2.1.1.2" type="SnmpObjectId">.1.3.6.1.4.1.8072.3.2.10</sysObjectID>And 1.3.6.1.4.1.8072.3.2.10 was not found i...

Naomi5 by Giga Guru
  • 9702 Views
  • 14 replies
  • 4 helpfuls

Solarwinds Integration plugin

I have successfully configured the SolarWinds integration plugin. The issue I am having is in SolarWinds I cannot see any incident details it is blank.  If I give the integration user the "admin" role all of the fields show up fine. So it seems like ...

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Anthony16 by Tera Guru
  • 1283 Views
  • 5 replies
  • 1 helpfuls

Oneview integration

Is there any OOB integration between ServiceNow and HPE Oneview?CheersMark Tuffey

Guidance on loading SNMP MIB for pattern designer

objective: discovery and classify a Nasuni linux file server that utilizes SNMP MIBs.possible issues with discovery: 1. unsure about credentials to the server (which we'll work on).  2. uncertain about loading a MIB main question is regarding MIBsAtt...

Les1 by Tera Guru
  • 2839 Views
  • 7 replies
  • 3 helpfuls

Adding AS400 to Discovery

Out of box, ServiceNow does not give us the ability to scan and classify AS400 devices. However, if your AS400 administrator is willing to open SSH on the boxes, then you can create probes and sensors to do the work just like as if it was a Unix mach...

dturner by Giga Contributor
  • 15155 Views
  • 27 replies
  • 10 helpfuls

Resolved! Service Mapping Tables

We have below tables for Service Mapping1) sa_discovered_services is to create service maps2) csdm_app_services -  all apps are in this table3) cmdb_ci_service_auto  - all apps are in this table too Then what's the difference between csdm_app_service...

starting midserver with gmsa account gives error 1069

Hi all, I'm trying to install a midserver on windows using a gMSA  service account as we want to use this for the windows discovery.installation of the midserver using this account is successfull however, starting the midserver service fails with err...