In payload no relations defined for dependent class error while discovering Linux devices

Madhura5
Tera Contributor

Hi All,

we have recently setup discovery and while discovering some Linux servers we are getting the below error

find_real_file.png
Some of the Linux servers  the discovery is working properly and the CI is created. I am relatively new to discovery and any pointers regarding this would be helpful

 

1 REPLY 1

johnnyjava
Kilo Guru

Within the CI Class Manager, you can setup the expected CI Relationship types a particular class should have with its Child.

You can send this CI Relationship data through to the Identification and Reconciliation Engine by using the Pattern Step listed here - https://docs.servicenow.com/bundle/london-it-operations-management/page/product/service-mapping/task/t_CreateARelationshipAndReference.html

Two Questions:

1)Did you create or alter this Pattern or the CI Class Dependent Relationships and in what way?

2)Which pattern is this?