Is it possible to tailor the default view for all users in the Operator Workspace/Service Operations workspace to exclusively display the services associated with the logged-in user?While we are aware of the option to create personalized views for in...
Hi, I am looking for a way to get an Audit trail/report of all actions in two cases Actions done by a user when impersonating another userwhen users, role, groups or ACL's are created, changed or deleted. case 1) Start impersonatingWho is impersonati...
I'm trying to discovery our Cisco FMC devices (Firewall Management Center formerly Firepower Management Center) without success atm. I'm getting data back via SNMP, but SNOW is unable to classify it which is the remaining issue. However it could also...
Hi All, I am new to CPG and working on few catalog item. I would really appreciate if somebody can help with my query below.i would like to understand that how we can change the assingment groups for the remediation task which are generated whenever ...
We have SNOW mid server external credential resolver plugin, Which working fine but showing the following error in the 'agent0.log.0' file located at 'ServiceNow\mid.vancouverXXXX\agent\logs' - "Error: 2022-11-24T22:26:19.371+0100 ERROR (Worker-Inter...
Hi,I am on a Tokyo release. Wanting to update discovery patterns to latest store release. Normally I would just install the latest version of "Discovery and Service Mapping" plugin, BUT I see in Tokyo release notes there is something new called "Visi...
Hi all,We have Dynatrace - ServiceNow integration for Problem generation of Mule( Kubernete cluster) application . Trying to create incident from the received event for problem, but could not figure out the Node or CI details from the problem detai...
We are just starting out with application service mapping and have a few questions. We have a F5 load balancer pool as our entry point. When the service mapping discovery runs, we get an SSH error, which can most of the time be ignored.We have SNMP ...
We have SNOW mid server external credential resolver plugin, Which working fine but showing the following error in the 'agent0.log.0' file located at 'ServiceNow\mid.vancouverXXXX\agent\logs' - "Error: 2022-11-24T22:26:19.371+0100 ERROR (Worker-Inter...
Hi, We are currently using Net Suite as our financial system but are looking to move this functionality into another system which we will then integrate with Service Now. Has anybody here integrated Service Now with a financial system and if so wha...
Hi guys,Attached is a consumable with a -1 quantity assigned to at user. Not sure how it is possible to assign -1 quantity either.Can't retire it, as the value is less than 1.Can't delete it neither as admin or security_admin.Tried consuming a new co...
Hi Experts, Is there a way to populate rack enclosure field during linux discovery? I am trying a way to associate linux servers to rack records during discovery
Hi Everyone Does discovery gets data through mid server from all devices at a single stretch or its goes through each IP one by one?
How do you develop the event dashboard in ServiceNow to align the application services to the priorities for the customer?
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