Inbound action on sysauto_report (Scheduled Email of Reports) table

[sitarani]

Hi there,

We have a requirement: when user replies to scheduled report email (sysauto_report) table, a record should get inserted for a custom table.

I have created inbound action

on table: sysauto_report

type: Reply

script: a glide query to insert the record for required custom table.

This inbound action never gets executed with one of the email logs as below.

Skipping 'Create IRT - Reply to scheduled report ', did not create or update sysauto_report

Could you please suggest if am missing anything or with alternate way to achieve this .

Thanks in advance,

Sitarani

[Kalaiarasan Pus]

Add a current.update in your script and try again.

Add a current.setForceUpdate(true) if only adding current.update does not work.