Is anyone else having trouble updating their profile or replying to content?

Uncle Rob
Kilo Patron

Any time I try to update my profile, I fill in all the required fields, but it still tells me it can't perform the update.   It tells me to see the form for errors, but there are none.

Similarly, I've tried to reply to multiple pieces of content and it tells me that it could not be posted.   It states that I "may have logged out", but I'm clearly logged in.

Both errors occur in Firefox, Chrome, and IE.


Anyone else experiencing anything similar?

1 ACCEPTED SOLUTION

Uncle Rob
Kilo Patron

Turns out the Jive platform requires user names of 3 characters and higher.   No more will I be known by the enigmatic "R"


View solution in original post

6 REPLIES 6

jdavid
Tera Contributor

How did you get your username changed?


You can email community@servicenow.com and someone will help you change your username