Is it a normal search even if the CMDB-CI mark looks different?

[KyungYun]

Is the difference in CMDB-CI markings related to DNS usage?
Is there any problem with the smooth progress when performing discovery due to the difference in the mark?

1> When i train on the lab about discovery of itom, i can see the value this type(ip-xxx-xxx-xxx-xxx:ip-192-100-100-1).

2> but i try discovery in my test room, i can see the value this type(itom-win01 : hostname of window server).

[SK Chand Basha · Accepted solution]

Hi @KyungYun 

Open the records and check with the attributes. Based on the Windows pattern in the identification section details will be populated if unable to find the name of the device at the time IP address will be displayed.

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