Is there a way to discover softwares installed on a computer, If so software should be listed under asset? Please elaborate how it works.

[VPN]

Is there a way to discover softwares installed on a computer, If so software should be listed under asset?

Please elaborate how it works.

[Dave Ainsworth · Accepted solution]

Hi,

Discovery can discover installed software on computers:

https://docs.servicenow.com/bundle/jakarta-it-operations-management/page/product/discovery/reference...

They are listed in the installed software tab on the CI:

There is a property (Discover software packages) that controls whether discovery attempts to discover installed software:

If set to true then a probe is triggered to get the list of installed software.

This can then link into Software Asset Management.

Regards,

Dave

[Dave Smith1]

Pretty much what David mentioned.

For more details: https://www.servicenow.com/services/training-and-certification/discovery.html

note: software isn't considered an asset; it can be if you wish to create a model that has it appear in the asset tables, but generally it'll appear in the CMDB.

[VPN]

Thank you David & Dave !!...Will try and post the update