Summary:I'm encountering an issue where VM instance servers are not getting updated in the CMDB during Discovery runs.Details:Issue Description:Affected class name - cmdb_ci_vm_instance I’m facing an issue where VM instance servers are not updating ...
Any Discovery pro can help me out of this situation where we want to run discovery on linux machine without creating the local user.Because we have implemented Ockta ASA (Advanced server access).Which don't really requires local user to be created on...
We are trying to import software data for sccm 2019 . But when the scheduled data import executes for software last used the mid server field in software last used data source is cleared by the import user and import is not running. What is the solut...
My goal is to pull the ifAlias value from the Cisco switchports as follows. - If a specific value is contained within ifAlias - then extract a specific value from ifAlias - use that value to pull the sys_id from the company table - use the sys_id to ...
Hello everyone, Can anyone please let me know how this field is calculated on alert "sn_priority_group".The value of this field is further used to calculate Impact and Urgency in the flow. Any quick help is much appreciated.Thanks in advance! Regards...
I've been searching the community but nothing has come up that will work for me. I'm trying to enhance a catalog item we have that is for managing group membership. We'd like the person submitting the request to be able to select a user from a list a...
Hi all, technically what is the difference between CAPI based and Pattern based discovery? As per my understanding, Pattern based discovery used ECC Queue and worker threads for processing the input received. Is this the same for CAPI based, or does ...
When running discovery on a Windows server, the RAM value is retrieved from the registry. However, this value may not reflect any recent increase in RAM on the machine. To fetch the updated RAM value without rebooting the machine, you can use the fol...
Hi All, I have a requirement to automate the process to check the Discovery credential automatically and create a corresponding task in sc_task table. I create one flow and check the record in IP affinitity table but it's not working as expected, Som...
Hi The shazzam default timeout value="3000" of Shazzam is so low for us (screen attached) <parameter name="GenericTCP_waitForConnectMS" value="3000" How can I increase it pls? Thank you!
Is it possible , download a mid server zip file through ServiceNow on Linux System and without creating a user on a Linux System can we setup mid server, if is it possible so we are able to see the mid server on ServiceNow ? If someone knows please ...
Hello everyone, Can anyone please help me in understanding how we can enable log level grouping in Event Management configurations? Also, can anyone let me know any configurations we need to do for other alert groupings such as CMDB, Automated, Text ...
We are encountering an issue while executing the "Scheduled Data Imports" process in ServiceNow. The execution is being canceled with the following error message:Error executing script : org.mozilla.javascript.JavaScriptException: Error: Unable to ma...
Hi All, we have a requirement to delay Incident creation whenever Mid server down and if mid server down for more than 10 minutes then it should create Incident.already we have BR for incident creation whenever mid server down ,so we wanted to amend ...
