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ITOM Offering: Firewall Rule Request

Hello Friends,We have not implemented this yet; however our Security team is requesting some modifications to the OOB Firewall Rule Request to the degree where there is a need for the users to be heavily guided for entering IP information. The team d...

Event Management

HiEvent Management doesn't appear in the application menu.What plugin do I need? Thanks in advance.

HS7 by Tera Guru
  • 946 Views
  • 3 replies
  • 0 helpfuls

Resolved! Attached KB Article on Incident Report

Hello Community, I need help here - I am tasked to create a report that shows how many incidents have KB articles attached to them, any suggestions? On our incident's table, when you scroll down, there is a tab that says " Attached Knowledge" where y...

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Peter B by Giga Expert
  • 9557 Views
  • 7 replies
  • 8 helpfuls

Discovery Fundamentals on Demand

Simulator Task Module 3 I am able to add my Windows MID Server using my private IP address but when it comes time to discover the clabs-windows it is not the right OS it only shows me Windows 2022 and it should be 2019.  Therefore I cannot get past t...

Community Alums by Community Alums  
  • 671 Views
  • 1 replies
  • 0 helpfuls

How to map data to an HTML field?

Hello All, We have an OOB integration where we map the raw data to the form fields. I need to map 3-4 URLs to a field of type HTML. The idea is to have a hyperlink for the URLs rather than plain text that needs to be copied. Assume that the raw URLs ...

MID Server OCSP Check and MID Server Proxy

I use RESRMessage to call external rest API in ServiceNow、Used MID ServerThe following error has occurred:The request failed: Request not sent to uri= https://xxxx.xxxxx.jp/_apis/projects/?api-version=6.0 : org.apache.commons.httpclient.HttpException...

panda1 by Kilo Guru
  • 3288 Views
  • 6 replies
  • 1 helpfuls