Is there a way to run a report to see which event rules are used the most

Patrick37
Tera Contributor

I just joined a new company and they're using several hundred event rules, but I'm guessing there are a number that are unneeded based on the titles. Is there a way for me to see how often the event rules are being used? Either through a report, or an option similar to how the alert rules show all the alerts that have hit that specific rule?

1 ACCEPTED SOLUTION

Rani12
ServiceNow Employee
ServiceNow Employee

Hi,

Actually you can create such a report.

See attached an example of pivot report (rule vs. source).

Is that what you're up to?

Thanks,

Rani

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2 REPLIES 2

Allen Andreas
Administrator
Administrator

Hi,

You can create a report on the sysevent table to get you a count of all the events that have ran over the past week? And then that'll show you which is used the most, or a lot, etc.

Or just go to System Policy > Events > Event Log and filter as you need and right-click column header and group by name, for example.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Rani12
ServiceNow Employee
ServiceNow Employee

Hi,

Actually you can create such a report.

See attached an example of pivot report (rule vs. source).

Is that what you're up to?

Thanks,

Rani