Is there an alternative for g_form.isNewRecord()?

ahmedaabdel
Tera Contributor

Hi

 

I want a similar method as g_form.isNewRecord() to return true on the submit of a form to be used as a condition for changing a field value using:

"g_form.setValue('u_customer_state', 'Assigned');"

 

as this work everytime when i use it in the else part but i want to change it to else if

 

 

function onCondition() {
    if(g_form.isNewRecord()){  
      g_form.setValue('u_customer_state', 'Open');
    }
    else{
        g_form.setValue('u_customer_state', 'Assigned');
    }
}
2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron
Tera Patron

@ahmedaabdel 

Why client script is required?

why not use before insert BR which runs only once and will set the value to Open?

OR

why not use default value as Open for that at dictionary level

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

PrashantLearnIT
Giga Sage

Hi @ahmedaabdel 

 

Use Before Insert/Update BR instead of onSubmit Client Script, Use the default value for setting as Open

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View solution in original post

10 REPLIES 10

@ahmedaabdel 

Approach 1 : Use Before insert BR on your table

Use Actions tab to set the value to field : Ensure you select your field and value

AnkurBawiskar_0-1735906376289.png

 

AnkurBawiskar_1-1735906434555.png

 

2) Default value at dictionary level

AnkurBawiskar_2-1735906524119.png

 

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@ahmedaabdel 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes it worked thank you

PrashantLearnIT
Giga Sage

Hi @ahmedaabdel 

 

Use Before Insert/Update BR instead of onSubmit Client Script, Use the default value for setting as Open

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************

Runjay Patel
Giga Sage

Hi @ahmedaabdel ,

 

You can use before insert/update business rule and use below code.

(function executeRule(current, previous /*null when async*/) {
    // Check if the record is new
    if (current.isNewRecord()) {
        current.u_customer_state = 'Open';
    }
    // Check if it's being updated (not new)
    else if (!current.isNewRecord()) {
        current.u_customer_state = 'Assigned';
    }
})(current, previous);

 

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Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
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