Is there an alternative for g_form.isNewRecord()?

ahmedaabdel
Tera Contributor

Hi

 

I want a similar method as g_form.isNewRecord() to return true on the submit of a form to be used as a condition for changing a field value using:

"g_form.setValue('u_customer_state', 'Assigned');"

 

as this work everytime when i use it in the else part but i want to change it to else if

 

 

function onCondition() {
    if(g_form.isNewRecord()){  
      g_form.setValue('u_customer_state', 'Open');
    }
    else{
        g_form.setValue('u_customer_state', 'Assigned');
    }
}
2 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron
Tera Patron

@ahmedaabdel 

Why client script is required?

why not use before insert BR which runs only once and will set the value to Open?

OR

why not use default value as Open for that at dictionary level

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

PrashantLearnIT
Giga Sage

Hi @ahmedaabdel 

 

Use Before Insert/Update BR instead of onSubmit Client Script, Use the default value for setting as Open

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View solution in original post

10 REPLIES 10

Hi @ahmedaabdel ,

 

thanks for marking helpful, as per new ServiceNow community you can accept multiple solution, if my response helped you then you can accept solution