Issue configuring Mid Server

AmishRanjan1
Tera Contributor

I was recently trying to install midserver on my windows server installed on VMware workstation. For that I have downloaded midserver installation zip file from my PDI which is on rome relase. But, unfortunately that file is missing installer.bat file due to which I am having issues configuring mid server. Has anyone also came across such situation in Rome release? If yes and you got the solution to it please help me.

1 ACCEPTED SOLUTION

Bobin
Mega Guru

Hi Amish,

Now you will be able install a MID in two ways,

one is via the MSI file as mentioned aboove by Dave and the other one is manual installation.

For the manual installation you dont need to create a Service account additionally.

With the new Zip archives, the installer.bat file is no longer available. 

Just follow the steps below:

  1. Navigate to the service-now\<mid server name>\agent folder that was created when the file was extracted.
  2. To configure the MID Server manually, edit the config.xml file with a text editor such as WordPad:
    1. Find the element <parameter name="url" value="https://YOUR_INSTANCE.service-now.com" /> element and change the value to the URL of your instance.
    2. Enter the MID user credentials in the mid.instance.username and mid.instance.password parameters.
      By default, the MID Server, uses basic authentication for SOAP messages. The password value is also encrypted authentication.
    3. (Optional) Find the <parameter name="name" value="YOUR_MIDSERVER_NAME_GOES_HERE" /> element and change the value for the MID Server name.
    4. (Optional) Enter connection information for the proxy server. Remove the appropriate comment tags from the proxy configuration information.
      For example, you can configure these parameters:
      • mid.proxy.use_proxy
      • mid.proxy.host
      • mid.proxy.port
      • mid.proxy.username
      • mid.proxy.password
  3. Run start.bat to start the MID Server.
  4. On the instance, in the Related Links, select Validate.
    The MID Server Validated changes to Yes.

You can get more details in the below link:

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/mid-server/concept/mid-server-install-prereqs.html#mid-windows-manual-install

Hope this helps.

Thanks,

Bobin

find_real_file.png

View solution in original post

3 REPLIES 3

DaveHertel
Kilo Sage
Kilo Sage

Hi - from your PDI on Rome, when navigating to MID Server > Downloads you should see a Windows MSI to download (if your mid host is windows obviously...).  

find_real_file.png

 

To launch the installer, run the MSI installer as administrator.   I think the old school .bat file isn't used anymore.

 

1.   After downloading .MSI installer file, open the command prompt as administrator

find_real_file.png

 

2. change directory to the downloads folder

3. launch the MSI file.  tip: you don't have to type in entire long name... start typing first few characters then hit TAB key.  the full name, if unique in the folder will be filled out. 

4. Hit enter and start installing.

 

Hope this helps some??

Bobin
Mega Guru

Hi Amish,

Now you will be able install a MID in two ways,

one is via the MSI file as mentioned aboove by Dave and the other one is manual installation.

For the manual installation you dont need to create a Service account additionally.

With the new Zip archives, the installer.bat file is no longer available. 

Just follow the steps below:

  1. Navigate to the service-now\<mid server name>\agent folder that was created when the file was extracted.
  2. To configure the MID Server manually, edit the config.xml file with a text editor such as WordPad:
    1. Find the element <parameter name="url" value="https://YOUR_INSTANCE.service-now.com" /> element and change the value to the URL of your instance.
    2. Enter the MID user credentials in the mid.instance.username and mid.instance.password parameters.
      By default, the MID Server, uses basic authentication for SOAP messages. The password value is also encrypted authentication.
    3. (Optional) Find the <parameter name="name" value="YOUR_MIDSERVER_NAME_GOES_HERE" /> element and change the value for the MID Server name.
    4. (Optional) Enter connection information for the proxy server. Remove the appropriate comment tags from the proxy configuration information.
      For example, you can configure these parameters:
      • mid.proxy.use_proxy
      • mid.proxy.host
      • mid.proxy.port
      • mid.proxy.username
      • mid.proxy.password
  3. Run start.bat to start the MID Server.
  4. On the instance, in the Related Links, select Validate.
    The MID Server Validated changes to Yes.

You can get more details in the below link:

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/mid-server/concept/mid-server-install-prereqs.html#mid-windows-manual-install

Hope this helps.

Thanks,

Bobin

find_real_file.png

Richard Hine
Tera Guru
Tera Guru

Amish,

The installer.bat is no longer present in the ZIP file for Rome, you can either follow the manual steps below or use the MSI installer. For reference you also need your windows server to be 2012 or greater.

Hope this helps,

Richard