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Issue discovery device via MID server, can someone help for some tip or solution?

May Seettoh
Tera Contributor

‎12-13-2023 05:12 PM

172.x.x.x is not a reachable host (no response to target ports scanned by MID).

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7 REPLIES 7

doug_schulze
ServiceNow Employee

‎12-13-2023 05:20 PM

Your mid doesn't have the necessary network access to the target, or a firewall is preventing its scanning.

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May Seettoh
Tera Contributor
In response to doug_schulze

‎12-13-2023 07:25 PM

Thank you 🙂

0 Helpfuls

Joe Huizar
Tera Contributor
In response to doug_schulze

‎01-16-2025 10:37 AM

Hi Doug,

 

Where you able to fix your  the error you were getting from Discovery such as - x.x.x is not a reachable host (no response to target ports scanned by MID).

0 Helpfuls

Rahul Priyadars
Tera Sage

‎12-13-2023 07:19 PM

Just to add what Doug Said. Refer Below KB for Ports and Credential related TroubleShooting.

 

Credentials/Permissions troubleshooting on Discovery, Service Mapping, Orchestration. - Support and ...

 

Regards

RP