ITOM Discovery Fundamentals On Demand: Module 6 - Task: Create iTunes Process Classifier

Vee Jay Recana
Mega Guru

Hello Everyone,

 

I am trying to complete this task from Discovery Fundamentals, module 6 - Task: Create iTunes Process Classifier. Please see attached images for reference with regards to the requirements. 

The problem is I wasn't able to validate the task due to the error shown:

VeeJayRecana_3-1738565464643.png

 

I was able to configure the Process Classifier and I have a working credentials for my MID server.

VeeJayRecana_4-1738565549909.png


But it's still failing when I'm validating the task. Is there anyone who encountered the same issue? If yes, were you able to resolve it and how?

 

Thank you!

 

1 ACCEPTED SOLUTION

Vee Jay Recana
Mega Guru

After troubleshooting with support representative, we determined that this is a MID server issue and they're currently working on it. I would recommend that if issue still persist for future takers of this course, consider raising a support case.

View solution in original post

15 REPLIES 15

smaze
Tera Contributor

Yes, thats the issue i was facing aswell. Lab of module 9 will also not validate due to this issue.

I raised a support case for this now and the support guy marked my labs as finished so i can go on and take the exam.

 

Would still be interested in the technical resolution of this though.

grzegorz_d
Tera Contributor

Great, I will follow your steps and contact support as well 🙂

Vee Jay Recana
Mega Guru

After troubleshooting with support representative, we determined that this is a MID server issue and they're currently working on it. I would recommend that if issue still persist for future takers of this course, consider raising a support case.

Reply from ServiceNow Support.

VeeJayRecana_0-1738825281328.png

 

AnuragK49808355
ServiceNow Employee
ServiceNow Employee

I am also facing the same issue. While raising support case I am not able to identify which instance needs to be selected. Please let me know if anyone has raised the support case ?