ITOM Discovery Fundamentals On Demand: Module 6 - Task: Create iTunes Process Classifier

[Vee Jay Recana]

Hello Everyone,

I am trying to complete this task from Discovery Fundamentals, module 6 - Task: Create iTunes Process Classifier. Please see attached images for reference with regards to the requirements. 

The problem is I wasn't able to validate the task due to the error shown:

I was able to configure the Process Classifier and I have a working credentials for my MID server.

But it's still failing when I'm validating the task. Is there anyone who encountered the same issue? If yes, were you able to resolve it and how?

Thank you!

[smaze]

Yes, thats the issue i was facing aswell. Lab of module 9 will also not validate due to this issue.

I raised a support case for this now and the support guy marked my labs as finished so i can go on and take the exam.

Would still be interested in the technical resolution of this though.

[grzegorz_d]

Great, I will follow your steps and contact support as well 🙂

[Vee Jay Recana · Accepted solution]

After troubleshooting with support representative, we determined that this is a MID server issue and they're currently working on it. I would recommend that if issue still persist for future takers of this course, consider raising a support case.

[Vee Jay Recana]

Reply from ServiceNow Support.

[AnuragK39544998]

I am also facing the same issue. While raising support case I am not able to identify which instance needs to be selected. Please let me know if anyone has raised the support case ?