ITOM pattern required Visibility Content 6.15.0 not licensed/not available on PDI

[Ralph8]

Discovery and Service Mapping Patterns 1.10.0 (sn_itom_pattern) requires Visibility Content 6.15.0 (sn_pattern_design).

The D&SM Patterns update fails on a PDI, since VC 6.15.0 is 'not licensed'.
The Application Manager redirects to the ServiceNow Store for VC 6.15.0. Only, plugins or updates can't be retrieved for PDIs in this way.

How can I get D&SM Patterns 1.10.0 installed?

Thanks, Ralph

[wmcgrath]

I'm experiencing the same issue with my PDI. Can't install the D&SM Patterns plugin because it depends on Visibility Content, which I can't install.

[Ronald Lucas TA]

Anther developer here who is unable to install the Visibility Content plugin in their PDI. 

[Page22]

Yes I am having same Issue here. Can't update to 6.16 in PDI

[Ralph8]

nothing's changed since I have posted this

[Ronald Lucas TA]

This worked for me.

1 - I upgraded my PDI to glide-washingtondc-12-20-2023__patch4-hotfix1-06-10-2024 (not sure if this was necessary).

2 - Opened the Plugins module.

3 - Searched for Cloud Discovery Workspace (this was previously named Cloud Operations Workspace and version 1.50 was installed on my PDI).

4 - Clicked on the Installed tab which showed 1 result with an update available.

5 - Clicked on Cloud Discovery Workspace.

6 - Clicked on the "Proceed to update" button (this listed all of the plugins including Visibility Content to be upgraded).

7 - Clicked the Install button.

After it finished, I have the lastest Discovery and Service Mapping Patterns along with Visibility Content.