ITOM's 3rd-party monitoring tools?
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11-27-2025 06:53 AM
in this documentation:
www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/it-operations-management...
it is mentioned that:
"ITOM Health gathers alerts from infrastructure events captured by third-party monitoring tools".
Can you please elaborate and list these "3rd-party monitoring tools"?
Which other vendors are these coming from
and
where is the data collected through monitoring being transmitted to?
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11-27-2025 08:42 PM
Hi @AdrianL
If you want to know about these 3rd party integration tools that ServiceNow integrates with as part of event management for ITOM health, please go to the blog post below. Also, if my answer helped you, please Accept it as the solution and mark it as helpful.
A List of ITOM Health Integrations - ServiceNow Community
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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11-28-2025 06:06 AM
Dear @soumyadeep10 :
That blog post is from 8 years ago ( November 2017).
Are you aware of any newer information on the matter?
Thakn you.
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11-28-2025 06:58 AM
Hi @soumyadeep10 ,
Thanks for the hint,
however the link seems to be from 8 years ago: November 2025.
Would you be aware what changed in the meanwhile for Yokohama or Zurich releases?
Thanks
