Lab instance issue

[test200]

Unable to login to lab instance I have username and password but still it is giving error as invalid username and password. 

[sachin45]

Hi @test200 ,It looks like we have an issue with Cloud Labs; it's affecting both Simulators and Cloud Labs. The technical team is working on it, and we hope it will be resolved soon.

 

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If my response is helpful, I would appreciate it if you could mark it as 'Accept as Solution' and click 'Helpful.' This helps both the community and me. Thank you!

[Chaitanya ILCR]

Hi @test200 ,

Follow this KB and see if it helps you in your issue

Lab Instance - Unable to login, username and password invalid, invalid login - ServiceNow University

if still the issue persists like @sachin45 suggest wait till ServiceNow team sorts out this issue

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Ehab Pilloor]

Hi @test200,

You can wait until issue is resolved as Sachin mentioned and if it still persists after updated by ServiceNow University team you can login a Case in Now Help Support Center in ServiceNow University for details on the issue and updates.

Regards,

Ehab Pilloor