Latest discovered CI's status is not getting change from absent to installed

kambleneeta20
Giga Expert

Hi Experts,

 

Latest discovered CI's status is not getting change from absent to installed. How to debug this issue ?

1 ACCEPTED SOLUTION

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,

As far as i know the status is not changed by the discovery when the ci is discovered. When it is created then it updates the status as operational by default but if you mark it as retired for example then it will not update the status back to Operational.

Thanks,
Ashutosh

View solution in original post

13 REPLIES 13

Show Discovery Events is Neat.

Pooja84
ServiceNow Employee
ServiceNow Employee

Hi, 

If you're running the discovery through patterns you can try to debug the pattern and check for values. 

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,

As far as i know the status is not changed by the discovery when the ci is discovered. When it is created then it updates the status as operational by default but if you mark it as retired for example then it will not update the status back to Operational.

Thanks,
Ashutosh

Any update on this.


Thanks,
Ashutosh

Thanks for your reply is it only for Windows CIs or for other type of CIs as well ( e.g. Unix, Linux and AIX ) ?