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Resolved! Discovery of On-Premise and then Cloud Migration

Hello Experts, For ServiceNow Discovery, If there is discovery of devices is performed on the on-premises devices and then it migrates to Cloud Environment, will the discovery be able to scan the devices automatically?(i) Will it require additional e...

Sarda702 by Tera Contributor
  • 1647 Views
  • 5 replies
  • 0 helpfuls

MID Server Service Account

Hi Experts! Our MID Server use AD Domain account to "logon as a service" on the MID Server service.  We had noticed that our AD account keeps getting locked out, hence we are replacing the same with the new account.The account we use below is an AD A...

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Shantanu1 by Tera Guru
  • 677 Views
  • 2 replies
  • 0 helpfuls

Documentation For SNC Network APIs

Is there any online documentation for these network APIs? If so, where is it? SncIPAddressV4 SncIPAddressV6SncIPIteratorSncIPListSncIPMetaCollectionSncIPNetmaskV4SncIPNetworkV4SncIPRangeV4SncMACAddressSncMACAddressMfrSncIPAuthenticator

Tom Rausch by Tera Guru
  • 2057 Views
  • 9 replies
  • 5 helpfuls

Event management not generating message key automatically

Hi All, I am pushing event using API explorer and get everything working as I expect but when i see in event's "message_key" field then I don't find any auto generated message key when i do not provide this value in API explorer. I do not get message...

kumaraj by Kilo Sage
  • 2747 Views
  • 19 replies
  • 3 helpfuls

ITOM LICENSING

Hi Experts, I wanted to know more about how the ITOM licenses are calculated based on the CIs, is it by CI count? Any leads would be appreciated. Thanks,Shantanu

Shantanu1 by Tera Guru
  • 5383 Views
  • 5 replies
  • 4 helpfuls

Resolved! SNMP Discovery not receiving all OIDs from F5s

Good day to all,Please don't confuse this with issues with a missing OID for classification.  We have 20 F5 BIG-IP load balancers in one of our test discovery schedules.  I can run that schedule back to back (5 minutes to let the first finish) and in...

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Resolved! IBM HCM Discovery Warning

Dear All, When I run discovery of HMC Server. I receive the following two warning:1. " /bin/bash: PATH: readonly variable"2. "/bin/bash: PATH: readonly variableenvironment: line 4: /bin/systemctl: restricted: cannot specify `/' in command names" Earl...

Need to create a dropdown field in ui page

Please Urgent Requiremnet.......!!!!!!!!!!!!!!!! Hello everyone,     I'm new to servicenow, I want to create an ui page with a drop down field. the drop down will have the user data from user table and click save. when i select any user and click sa...

Community Alums by Community Alums  
  • 4864 Views
  • 6 replies
  • 4 helpfuls

Stop Discovery for Specific Classes

Hi All, As part of my current discovery solution Servicenow is discovering some redundant data that I do not require and to maintain a lean CMDB I wish to disable discovery of those CI Classes. But I am unable to figure out how to do so, for example ...

Entrust CA - Certificate Management

Exploring certificate module to integrate with Entrust CA. Wondering what type of credentials must be created for the integration to perform the discovery and as well for any workflow automation. On the entrust side I can create an API account with r...

Event Filter - value "matches regex" or "matches pattern"

Has anyone been able to find what works or doesn't work? I've been chasing it this morning and "matches pattern" works if you simply put something like *SW* but the second I try to make it more advanced with additional text it doesn't work. For examp...

a_soto87 by Tera Contributor
  • 5039 Views
  • 3 replies
  • 0 helpfuls