Linux MID Server installation - directory /opt/servicenow/mid/agent

Cl_udia Miranda · ‎03-10-2022

Hi guys, i'm trying to install a Linux Mid Server in a ubuntu virtual machine. I'm following the steps described in Install a MID Server on Linux | ServiceNow Docs, but after i install de DEB installer, i can´t progress to the next step.

In the command prompt says that "MID Server can be configured using /opt/servicenow/mid/agent/installer.sh script", but i can't see this directory and i don´t know how to access it. Did you guys know to do this?

VivekSattanatha · ‎03-11-2022

I believe it's the account issue or the connection issue to the instance check the account which you used to configure this mid server having the mid_server role.

Also check this KB article for more troubleshooting steps

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0661756

Regards,

Vivek

View solution in original post

mohammedsikande · ‎10-13-2022

Hi Vivek,

I am unable to find the installer.sh file under agent or bin folder. Below error i am seeing, can you please help.