Hi, In the 2 patterns Network Switch and Network Router, I always receive an error in the shared library "SNMP - Switch - Vlan" in step "Handle FDB for Juniper". See the error below: Oct 30, 2019 1:33:56 PM:: Starting step: 'Handle FDB for Juniper'Oc...
can any one let me know how to suppress the alert when Ci is in Impact Maintenance Ci's table. As per the OOB when ci is in maintenance the related alerts are not listed in alert console and the alerts are automatically got suppressed. But here No al...
When using the Easy Import feature to import records such as incidents or problems, we cannot import comments or work notes
Hi, We're running into an issue where authentication for CIM on our storage infrastructure is failing. Upon investigating the logs on one of the devices, it seems the user name being used is a concatenation of <user name><colon><password> rather than...
Hi All, I am trying to create a Discovery Pattern for HP iLO devices. I amanged to create a Classifier that classifies IP address as iLO devices and call my new pattern. From the pattern, I submit a GET request (to "https://xxx.xxx.xxx.xxx/rest/v1" )...
I know this is a popular topic, but hopefully I've got a new wrench to throw in the mix.We just acquired a new company and starting to inventory their devices on the network. I've setup a new MID server on their network and using a domain admin accou...
How to export fields in xls listed under Transform map..? In screenshot 45 fields I need to export I am not getting option under Configure. need to export all fields in xls listed under filed maps column for any transform map..?
I don't see the move action (up-^, or down) indicated in following screenshot. Anyone know how I can configure it.
Now that we will be moving our applications to the Application Service table (shared with Service Mapping maps) will there be a need to continue using patterns to create service maps? It looks like the functionality behind the Application Service tab...
Hello Team - I am looking for a quicker suggestion or solution in one of the use case on Event Management side. I have couple of monitoring tools which monitors log entries and create an auto generated incident ticket. I would like to understand if ...
In one of our patterns I am trying to pass a 'Credential alias' value from discovery schedule directly to a pattern. Previously when I wanted to pass variables to a pattern, I would send them via discovery launch parameters. That works great for Ser...
I'm trying to understand what sort of data should reside in each CI class, any insight would be greatly appreciated.
Hi All, Kind a new at REST APIs. Customer has given me an REST API to get records from their system. Is there a way like using a soap web service where it creates import set, transform map vs getting everything out of JSON? It would be great to us...
I have several Windows 2016 servers running IIS that work fine with discovery. I have one Windows 2016 server that discovery is not showing IIS server information. Discovery discovers the server but the IIS pattern launcher never starts and it compl...
What is the logic behind serial number generation from Discovery? Can anybody explain?
