Whats the difference between Application and Business Application table in CMDB
Whats the difference between Application and Business Application table in CMDB
Forum Posts
Resolved! MID Server IP Ranges: priority between include and exclude
Hi Community I have a Discovery Schedule on a range (ex: 30.8.0.0/16) but I need to exclude a subnet inside this range (ex: 30..8.59.0/24) If I configure a MID Server with an include IP Range (30.8.0.0/16) and an exclude IP Range (30..8.59.0/24), is...
Relation between IP Router and Switchport?
Hi, I have a CI in IP Router table and it has a number of Switchports. I have all Switchports created in [dscy_switchport] table and they are linked to the IP Router CI, however I do not have a relation in [cmdb_rel_ci] table. If I should add this re...
Resolved! I need a Azure ARM Template example
Hi Team, could someone give me a sample Template for MS Azure? I need a json script. I would like to create a ServiceNow Cloud Management Azure Catalog Item, but i dont know how can i do it. I have tried it with AWS and it works fine with a cloudform...
Discovery changing CI Class
I have multiple CIs that are virtual servers & were created correctly(as I would expect) in the Windows Server Class. Then about 2 months later, Discovery changed the CI class to Computer. So now I have duplicates: 1 Windows Server & 1 Computer. ...
Resolved! Windows target machine not discover - Host not reachable error
Hi,I am trying to discover one windows machine. I have selected the IP address of the particular machine and the MID server, however, I am getting the discovery completion error as "x.x.x.x is not a reachable host" and discovery completed.May I know ...
Resolved! GCP integration with ServiceNow for CMDB data
like Azure and AWS cloud discovery, we would like to bring in resource information into ServiceNow CMDB from GCP (Google Cloud Platform) and I would like to know if there is any 3rd party connector available or the one supported by Google or ServiceN...
Resolved! MID Server reported error: java.sql.SQLException: java.sql.SQLException: Listener refused the connection with the following error: ORA-12505, TNS:listener does not currently know of SID given in connect descriptor
Receiving the following error when attempting to import data from jdbc oracle data source: MID Server reported error: java.sql.SQLException: java.sql.SQLException: Listener refused the connection with the following error:ORA-12505, TNS:listener doe...
Resolved! ***** is an HSRP VIP. Aborting discovery
Hi All, For some of network device discovery we are getting " ***** is an HSRP VIP. Aborting discovery " error. Any inputs to fix the issue. Thanks In Advance
How much should be the bandwidth (Mb/s) or (MB/s) when servicenow discovery trying to fetch data from a Windows 2016 server?
Hi, We are implementing Servicenow Horizontal Discovery. We need to know how much should be the approximate bandwidth or speed of the network while discovering a windows server. Please specify in Mb/s or MB/s. Regards, Tamojit
Resolved! Discovery auto populating assigned_to, breaking asset management processes.
Good morning, OOTB Discovery runs and populates the assigned_to field on CI's. This is breaking out hardware asset management process and assigning assets to users erroneously if they sign into a shared machine, or a projection computer, kiosk, etc...
Windows Installed updates - Discovery
Hello Anyone,I am trying to discover the list of installed software along with systems installed updates packages. I have been successful in getting the list of installed software (basically everything that i see under add/remove programs) but i am u...
Resolved! Report Help - Any Tickets older than 2 weeks
Trying to create report for all incident >=2 weeks old. What am i missing?
Resolved! ServiceMapping connection issue
Hi community! When we launch Service Mapping, we are getting the following error: <<Missing pattern-based outgoing connections from load balancer. Please check the correctness of the incoming connection>> And the resulting map is the following: (see ...
Service Mapping without Discovery License
DO you really need to get Discovery license in order for Service Mapping to work? What if I ingest all the environments through Rest API from an external tool and run Service Mapping on top of it.
