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Resolved! Storing Discovery Credentials externally on a MID Server

Hi, I am hoping somebody can point me in the right direction with regard using Discovery and storing credentials on a MID Server, We have set up our MID Server which appears to be functioning correctly and we are looking to store our Discovery creden...

richardwaugh by Giga Contributor
  • 2405 Views
  • 6 replies
  • 1 helpfuls

Resolved! Is there a way to display sys_id for Configuration Items in reports?

I am trying to create an export of data from cmdb_ci_computer table that includes the sys_id value for each record and is also filtered for Status=Installed.  Plus, I want to schedule this export/report to run automatically.  I'm stuck on getting the...

Bob D by Tera Expert
  • 2934 Views
  • 3 replies
  • 3 helpfuls

Resolved! Active, couldn't classify: No WMI connection

Getting this popular error in discovery.Usually the issues would be around any of the following, not this time.Already verified the following.MID server and target (Windows7) are reachable.Target TCP 135 , 139, 445, DCOM Ports: â—¦High port range 491...

anandtk by Giga Contributor
  • 9179 Views
  • 17 replies
  • 5 helpfuls

Discovery - prerequisites before implementing

Hi All, I was wondering if someone had some advice/information on prerequisites on your data before looking to implement discovery.  This would also include discovery in AWS. We have some information in the CMDB some manually created and some from AP...

Sam Ogden by Tera Guru
  • 2869 Views
  • 2 replies
  • 0 helpfuls

SMI-S vs CIM server?

Hi, Can anyone explain what is SMI-S and CIM?  can we discover storage devices with SMI- S server alone?   Thanks

Upstream and Downstream relationships while using Service mapping

Hi, We are using Service mapping. Its creating lot number of upstream and downstream relationships on a CI. Say, if I open a linux server it has got around 12 webspheres under downstream. Its confusing users when they look at the form. They say only ...

Nik Amy by Tera Contributor
  • 2510 Views
  • 6 replies
  • 1 helpfuls

ServiceNow ITOM and Solarwinds SAM

Hi all   We have Solarwinds Server & Application Monitor and we are considering getting NPM in the future We are also using ServiceNow for its helpdesk and are now looking to use it for CMDB, this brought us to Discovery and realised this was part of...

Host detection failed for IP address

Hello All, When I am trying to debug 'Credentialless Discovery Network Device' pattern, I am getting below error. Can someone please help me to resolve this issue.     And when I check the discovery log, I can see below error.     Regards V Kiran K...

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Resolved! Discovery Roles

Hi All, i am trying to give someone read access to discovery configuration and results , but i cant seem to find such role within servicenow. only one i can find is the discovery_admin which gives too much permission to the user? dose anyone here had...

Rex Shi by Giga Contributor
  • 3686 Views
  • 3 replies
  • 3 helpfuls