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‎01-18-2022 10:12 PM
Hello All,
I am started learning CMDB, I would like to know the answer below questions
what is ORPHAN CI?
What is stale CI?
What is the difference between asset and CI?
How you will identify duplicate CI?
What are the attributes of class? You should be aware of atleast 5-6 classes and its attributes?
What is suggested relationship?
What are the relationships available in CMDB with example?
What is the CMDB Data Model? You should aware about hierarchy of 3-4 classes
Thanks for your valuable time.
Solved! Go to Solution.
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‎01-19-2022 02:33 AM
what is ORPHAN CI?--Isolated CIs without any relationships with other IT Components
What is stale CI? --> attributes Not updated since long still in use
What is the difference between asset and CI?--> Asset drives financial aspect while CI is more of its contribution as an IT Component. every CI is not an asset but every asset in a CI.
How you will identify duplicate CI?-- You need to define the Key attribute for a given Class and then see for all CI those keys are same in CMDB class. Key attributes in service now is defined as Identification attributes fr a given class.
What are the attributes of class? You should be aware of atleast 5-6 classes and its attributes?--> You can refer service now class manager it will give you all in details.
What is suggested relationship?--> as per Service now what relationships exists between two different Cis like Service host and sql instance , Service host and application etc.
What are the relationships available in CMDB with example? --> Refer service now docs and class manager.It will lead you per class wise.
What is the CMDB Data Model? You should aware about hierarchy of 3-4 classes-- Refer this docs
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/configuration-management/concept/c_ConfigurationManagementDatabase.html
Hope this helps.
Regards
RP
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‎01-18-2022 10:17 PM
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‎01-19-2022 02:33 AM
what is ORPHAN CI?--Isolated CIs without any relationships with other IT Components
What is stale CI? --> attributes Not updated since long still in use
What is the difference between asset and CI?--> Asset drives financial aspect while CI is more of its contribution as an IT Component. every CI is not an asset but every asset in a CI.
How you will identify duplicate CI?-- You need to define the Key attribute for a given Class and then see for all CI those keys are same in CMDB class. Key attributes in service now is defined as Identification attributes fr a given class.
What are the attributes of class? You should be aware of atleast 5-6 classes and its attributes?--> You can refer service now class manager it will give you all in details.
What is suggested relationship?--> as per Service now what relationships exists between two different Cis like Service host and sql instance , Service host and application etc.
What are the relationships available in CMDB with example? --> Refer service now docs and class manager.It will lead you per class wise.
What is the CMDB Data Model? You should aware about hierarchy of 3-4 classes-- Refer this docs
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/configuration-management/concept/c_ConfigurationManagementDatabase.html
Hope this helps.
Regards
RP
