Mapping Existing Application Services - Service Mapping

[Jon N1]

Hello,

We currently have a large list of application services that exist on our cmdb_ci_service table, and we are wanting to turn these into mapped application services.

I'm trying to figure out a way to add web application entry point to these via script, but I haven't had any luck. I also don't see a method from the cmdb_ci_service table to add any type of entry point. Are these all going to have to be manually created as mapped services?

[Thomas Buecker]

Hi Jon,

from a technical point of view you only need to change the class. As application service is a child table of service you will not loose data as all fields of a parent table are also in a child and grand-child table. This can be done easily via script.
A different topic is the usage of these services in relations as some relationship types are for specific classes only.
You also need to take care when you have used them in task related records (incidents, changes etc...)