Maximum file size attachments - Incident Management

[tom_brown]

Hi could you tell me the maximum size limit for an attachment in the Incident Management module please?

[sakshi23]

Hi Tom,

You can specify the maximum size limit of the attachment can be attached in the ticket by using this property.

com.glide.attachment.max_size-->

Maximum file attachment size in megabytes:

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Regards

Sakshi

[Aakash Shah4]

Hi Sakshi,

Check this

3 Limiting Attachment File Size

To specify the maximum attachment size:

1. Navigate to System Properties > Security.
2. Enter a value in the Maximum file attachment size in megabytes property (com.glide.attachment.max_size). Leave the field empty to allow attachments up to a maximum of 1GB. By default, this field is blank.
3. Click Save.

http://wiki.servicenow.com/index.php?title=Administering_Attachments#gsc.tab=0

Attachment limit properties