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3 weeks ago
Hello,
Does any body know if a micro certification for HRSD exists ? the same for ITSM ? because I heard about them but i made a search in nowlearning and I didn't find anything
Thanks,
#servicenow
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3 weeks ago
@yasserbouat There are no micro-certifications for ITSM and HRSD. You can still do the beginner courses for these areas. Also, there is Micro-certification for 'Welcome to Servicenow'.
Micro-Certification - Blueprint Welcome to ServiceNow
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3 weeks ago
Hi @yasserbouat ,
There is no micro certification for HRSD but for ITSM, there are few. Please find the list here:-
Below Micro Certification available in Now Learning Platform.
1. Welcome to Servicenow
2. Predictive Intelligence
3. Virtual Agent
4. Automated Test Framework
5. Flow Designer
6. Integration Hub
7. Performance Analytics
8. Service Portal
9. Agile Development
10. Application Developer Process Creator
11. Citizen Developer Application Creator
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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3 weeks ago
@yasserbouat There are no micro-certifications for ITSM and HRSD. You can still do the beginner courses for these areas. Also, there is Micro-certification for 'Welcome to Servicenow'.
Micro-Certification - Blueprint Welcome to ServiceNow
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3 weeks ago
Hi @yasserbouat ,
There is no micro certification for HRSD but for ITSM, there are few. Please find the list here:-
Below Micro Certification available in Now Learning Platform.
1. Welcome to Servicenow
2. Predictive Intelligence
3. Virtual Agent
4. Automated Test Framework
5. Flow Designer
6. Integration Hub
7. Performance Analytics
8. Service Portal
9. Agile Development
10. Application Developer Process Creator
11. Citizen Developer Application Creator
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025