Mid server installation

NakkaM · ‎04-18-2025

Hello All,

While installing the MID Server, I'm getting an error: "Windows OS should be more than 2012."
But my machine is already running Windows Server 2016.

Please check the image and help me.
Thanks in advance.

Ankur Bawiskar · ‎04-19-2025

@NakkaM

did you check docs for the per-requisites?

Install a MID Server on Windows

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

NakkaM · ‎04-24-2025

Both MSI and ZIP files work because we need to set the 'Log On As' service correctly and ensure the user is added properly. Also, the virtual machine must be running with an OS version above Windows Server 2016. If all these are in place, everything will work smoothly.