MID Server not found error

Kosuke Tsujibay
Tera Contributor

Hi, all

 

I'm trying to connect thrid party IDS tool(Nozomi) and ServiceNow (OTM) using MID Sever.

I set up the credentail information then try to test connection, then error occurs like this; 'FlowObjectAPIException: The current operation ended in state: ERROR. Detail: MID Server not found: Unable to locate MID Server'

 

I already checked the status MID Server but it was cleraly perfect(attatchment).

and I'm sure that the user have a right role(mid_server).

 

Is there anything to check regarding this?

or does anyone know this solution here?

1 REPLY 1

MartinS24686019
Tera Contributor

Hi,

for me it worked to select the ecc_agent.sys_id of the MID Server with "Specific MID Server" option.

For that I used this script to search for a MID Server:

var gr = new GlideRecord("ecc_agent");
gr.addEncodedQuery("nameSTARTSWITHmymidservername_");
gr.query();
if ( gr.next()) {
    return gr.sys_id;
}
return null;