MID SERVER Notification

mike2agk · ‎01-02-2018

Hello, i have a couple of mid servers in a Windows boxes. is there a way i can send a notification to myself if the Mid servers go down at any point?

Jeff Boltz1 · ‎01-02-2018

Mike,

Seems like it should work, here a few things to check:

1. Notification is marked active

2. When to send conditions- Status changes, status is down

3. Who will receive has you and/or a group you are in specified

4. The table is MID Server [ecc_agent]

5. Mail sending is enabled (check System Mailboxes - Outbox/Sent too)

The screenshots etc. are from Tim's response below: Scripting a notification - MID Server Down

Hope that helps.

Take care,

Jeff

View solution in original post

mike2agk · ‎01-08-2018

Hello Jeff,

You have been of great help thanks. i have a quick question, how do i access the "Active Discovery Errors"

mike2agk · ‎01-02-2018

i also added email addresses in the required field

tim_broberg · ‎01-02-2018

Here's how one person dealt with it: Scripting a notification - MID Server Down

mike2agk · ‎01-03-2018

hello Tim thanks for the update i followed your steps however it still didn't work. so i did more digging and noticed that "glide.email.test.user" system property is configured to send all outbound email to a specific email address. when i add my email to that property and test by stopping a mid server i get notified that the mid server is down but my only concern is now i get all sorts of email from service-now for any change because i guess the "glide.email.test.user" property which now has my email added sends email to me as well. how do i just have only notification for mid server down status?

bernyalvarado · ‎01-02-2018

Hi Mike,

Sure, the following should be helpful: https://community.servicenow.com/thread/191400

Thanks,

Berny