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Resolved! Register Scheduled CronJob

Today we have control of the cronjobs in our environment in an Excel and we want to have this data within ServiceNow. The cronjobs are already inside the CMDB and I thought of using the Schedule field to have this record. The problem is that we have ...

Adding new integration to Certificate Inventory and Management

Hi, A customer asked me to provide a solution to domain and certificate management via ServiceNow. Before developing my own application, I wanted to check out what OOTB or custom applications already exist, and stumbled upon the Certificate Inventory...

Max Nowak by Kilo Sage
  • 776 Views
  • 2 replies
  • 0 helpfuls

Resolved! Discovery of On-Premise and then Cloud Migration

Hello Experts, For ServiceNow Discovery, If there is discovery of devices is performed on the on-premises devices and then it migrates to Cloud Environment, will the discovery be able to scan the devices automatically?(i) Will it require additional e...

Sarda702 by Tera Contributor
  • 1362 Views
  • 5 replies
  • 0 helpfuls

MID Server Service Account

Hi Experts! Our MID Server use AD Domain account to "logon as a service" on the MID Server service.  We had noticed that our AD account keeps getting locked out, hence we are replacing the same with the new account.The account we use below is an AD A...

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Shantanu1 by Tera Guru
  • 589 Views
  • 2 replies
  • 0 helpfuls

Documentation For SNC Network APIs

Is there any online documentation for these network APIs? If so, where is it? SncIPAddressV4 SncIPAddressV6SncIPIteratorSncIPListSncIPMetaCollectionSncIPNetmaskV4SncIPNetworkV4SncIPRangeV4SncMACAddressSncMACAddressMfrSncIPAuthenticator

Tom Rausch by Tera Guru
  • 1771 Views
  • 9 replies
  • 5 helpfuls

Resolved! serial number for silver peak devices

Hi All, Has anyone discovered Silver Peak  router devices. if yes, could you please let me know if you were able to discover Serial Number for those devices and how? I am able to discover these devices by adding SNMP OID classification, but Serial Nu...

Event management not generating message key automatically

Hi All, I am pushing event using API explorer and get everything working as I expect but when i see in event's "message_key" field then I don't find any auto generated message key when i do not provide this value in API explorer. I do not get message...

kumaraj by Kilo Sage
  • 2318 Views
  • 19 replies
  • 3 helpfuls

ITOM LICENSING

Hi Experts, I wanted to know more about how the ITOM licenses are calculated based on the CIs, is it by CI count? Any leads would be appreciated. Thanks,Shantanu

Shantanu1 by Tera Guru
  • 4228 Views
  • 5 replies
  • 4 helpfuls

Resolved! SNMP Discovery not receiving all OIDs from F5s

Good day to all,Please don't confuse this with issues with a missing OID for classification.  We have 20 F5 BIG-IP load balancers in one of our test discovery schedules.  I can run that schedule back to back (5 minutes to let the first finish) and in...

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Resolved! IBM HCM Discovery Warning

Dear All, When I run discovery of HMC Server. I receive the following two warning:1. " /bin/bash: PATH: readonly variable"2. "/bin/bash: PATH: readonly variableenvironment: line 4: /bin/systemctl: restricted: cannot specify `/' in command names" Earl...

Need to create a dropdown field in ui page

Please Urgent Requiremnet.......!!!!!!!!!!!!!!!! Hello everyone,     I'm new to servicenow, I want to create an ui page with a drop down field. the drop down will have the user data from user table and click save. when i select any user and click sa...

Community Alums by Community Alums  
  • 4550 Views
  • 6 replies
  • 4 helpfuls

Stop Discovery for Specific Classes

Hi All, As part of my current discovery solution Servicenow is discovering some redundant data that I do not require and to maintain a lean CMDB I wish to disable discovery of those CI Classes. But I am unable to figure out how to do so, for example ...