Hello I've been asked to map out the following from our CSDM deployment Business Service -> Business Service Offering -> Application Service I've tried to use CMDB Query Builder which works perfectly for business service offering -> application servi...
When I update a software installed on CI(eg. server) and run discovery, the installed software tab shows the updated version info of the software. How can I views the previously installed version history of a CI?
Hello Community, We have Dynatrace set up in our env via Event mgmt push connector (OOB). We were exploring to get SGO -Observability as well. However wanted to understand what would be the prime use of getting SGO? If we get our Dynatrace connector ...
Hi, I need to manually build the service map of an Application Service using a load balancer (F5-BIG-IP).I'm trying to reproduce the exemple provided in the Servicenow training ;An application service, with a load balancer entry point and 3 tomcats ...
Hi,I have created a schedule import, in which i have wrote below script to remove the attacment from the particular data source record once import set processed. Now i want to attach the same attachment in the respective import set record (sys_impor...
We are Running a Discovery project and have been having issues discovering relationships between devices on sitesWe can only see individual items . We can See witches and routers and no Relationships between them on the dependency views...
I need help with the solution. Below is a screenshot of the task and scenario. If you scroll down beyond that, you will see my Step configurations as they are currently, along with a screenshot of the results on the device following a re-run of Disc...
I currently have an integration with Tanium, my question is to know if I can add more than one connector, since I need to have both connected because they have different CI's. If this is possible, how would I do it since I don't see any section in th...
Hi, Servers status is updated by MID user to "Retied" from "Installed", when we verify there are one (or) more VM's connected to Server and these VM's status was Terminated. These servers are discovered few hours/Days back, how to fix this issue? Not...
Hi, All my mid servers will be migrated to Azure Cloud. So would like to know what are important steps and considerations to be noted? Based on the experience, can someone share their experiences and insight as in: Any known limitations or impact to ...
We're trying to configure application server to use SSL/HTTPS listener on a non-privileged port. Not having much luck having followed some guidance on other posts here, (e.g. tomcat properties config). Has anyone configured ServiceNow to run HTTPS ...
Hi Experts! Hope all are doing good. I am reaching out here to get some solution on "to extend the pattern to get the Environment details of servers in my organisation". That details is updated in Registery value of the servers, so I have tried to ex...
Hi All, i'm trying integrate AWS cloud watch with Service Now. i have created SNS topics in AWS and sent a confirm subscription request from AWS to Service Now instances. it should be auto approved via the API cals from AWS to service now but it's st...
Can someone help us to understand how Subscribed by related List work in CMDB tables? We have added users in CMDB tables Subscribed by Related list to trigger notifications? Do we need any other configuration needs to be done to trigger notification ...
Hi - Am looking to download Agent client collector installation file . From where i can download ?Thank you