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Forum Posts

Discovering Oracle DB instance

Hello Everyone,I am trying to discover Oracle DB instance on Linux server. The problem I am facing is that the server is successfully discovered but Oracle DB on Unix does not get triggered at all.I would like to know what are the things I have to ke...

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Komal39 by Tera Contributor
  • 912 Views
  • 3 replies
  • 0 helpfuls

Resolved! printer discovery

Any idea printer discovery works since we have printers from different vendors as we have seen the servicenow have only generic snmp printer probe and hp wmi printer probe

jomonmathew by Tera Contributor
  • 3811 Views
  • 6 replies
  • 1 helpfuls

WMI credentials fail on MID server host

I am unable to discover the host a MID server is running on. The WMI credential works on other windows servers, but fails when tested against the MID server IP. When discovery runs, it stops during classify and the logs show that no credential_id for...

seanperdew by Tera Contributor
  • 2284 Views
  • 5 replies
  • 2 helpfuls

Resolved! Quick Ranges Discovery - ITOM

  Hi All, I'm running a quick discovery in an on demand discovery schedule. I put 10 ips as a quick discovery and only 1 got discovered. I don't see other 9 ips, no error message for them. where I'm suppose to see those ips if they're not reachable o...

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Can we use jQuery in ServiceNow

Hi All,I am just a starter in ServiceNow. Want to know if we can use jQuery in ServiceNow where ever we can use Javascript?If yes..... Please let me know the whole procedure.

sia2 by Mega Contributor
  • 12043 Views
  • 5 replies
  • 4 helpfuls

ITOM Discovery SNMPv3 credentials in CyberArk

As part of ITOM Discovery implementation, we have an integration setup with CyberArk for credentials. Would like to know if anyone has an idea on how credentials are added in CyberArk, specifically for SNMPv3 type since CyberArk vaulted credential ca...

Harisharan by Tera Guru
  • 1008 Views
  • 1 replies
  • 0 helpfuls

AWS cloud discovery

We are running AWS Master Account discovery  to discover the AWS cloud components. From past 1 week the discovery is not discovering any VMs or any cloud components as expected. We are doing cross assume role method of AWS cloud discovery. When we ch...

Ankith K U by Tera Contributor
  • 836 Views
  • 1 replies
  • 0 helpfuls

Populating location field for Cloud VM Instances

Team, we have implemented Cloud discovery and we need to find a way to populate the location of the VM instances based at the related cloud account. We are not going to leverage the Tags as we dont have the information well handled. On the VM instanc...

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Shantanu1 by Tera Guru
  • 704 Views
  • 2 replies
  • 1 helpfuls

CMDB Reporting

We're looking for reporting to be able to display in a single report per record/per line containing All Database Instances and its attributes/fields on the form, the parent MSFT SQL Instance that contains the database instance, the Server that hosts ...

T N_2 by Tera Contributor
  • 743 Views
  • 2 replies
  • 1 helpfuls

Horizontal Discovery Log - Page not found

This scenario is only in our Dev environment. We just migrated to Tokyo.Incase anyone experienced the same, please share how did you resolved this issue. 1. Open discovery Logs >> Failed Exploring CI Pattern, Pattern name: Apache on UNIX based OS, Pr...

Ceasar by Tera Contributor
  • 1625 Views
  • 7 replies
  • 3 helpfuls