MID Server sizing for Event Management

[George18]

HI,

We are in the processes of deploying ITOM Health into our ServiceNow instance.

We would require MID servers to be able to send Events from different monitoring tools which we have.

Do you have a sizing document which we can use to help us determine how many MID servers we will require, what are the best specs whcih we need for our MID servers?

Example: 1000000 events per day requires 1 MID server with 2CPUs, 16 MB of RAM, 80GB Hard driver.

                 were as 10000000 events per day might require an additonal MID server.

If possible, I am looking for a sizing tool, like the ones which exists for MID Server discovery

https://community.servicenow.com/community?id=community_question&sys_id=750f0fa1dbdcdbc01dcaf3231f961995&view_source=searchResult

Thank you

[SusanWinKY]

We're on the same journey (haven't started yet). I was provided the attachment and this information by various ServiceNow folks.

Yes, here are a few helpful links for setting up your MID Server. The first two are best practices within our Now Support forum written by two of our Technical Program Managers (Post 1 and Post 2) and our ServiceNow product documentation for MID Server System Requirements.

[George18]

Hi Susan,

Thank you for the excellent links which you provided me. The MID server dashboard is very interesting, it will inform us if our MID server is over utilized. But, I would like to be proactive and size them correct from day 1. I will continue looking for a sizing tools for MID servers for Event management and I will reply to my post if I find one.

Thank you

[Ryan Zulli]

Hi George,

As you know Event Management doesn't have/require the same load on the mid server as with Discovery so the mid server requirements are much less ::

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/mid-server/reference/r_MIDServerSystemRequirements.html

getting by with the minimum is fine for most applications - The white paper provided by Susan is a good rule of thumb - and theres a chance that you'll have a mix of REST API/SNMP (direct to instance) with Connector/mid server listener.

I would talk about this with your implementation team as you're on the right track to want to plan for the future.

Thanks,

-Ryan