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We are using the Certificate Inventory & Management module. We need to update a few fields when an Incident is created for an expired certificate. I have searched throughout our instance but cannot find where this is handled. Can someone point me ...
Hello Community! I need to configure Discovery for Cisco UCS Equipment, and I've read the (slightly vague) Docs article on it, and the Cisco UCS Central Authentication Guide, but I'm still having issues. Cisco Unified Computing System (UCS)-HD device...
Dear all, I have a new MID server installation. The MID server installed and connected successfully. No error in log what so ever. I see hartbeat of the MID server comming as well. But it's never shown in MID servers list. I checked KBs related to th...
I am currently trying to get SMS on notifications working but running into some problems. I created a notification, added some information to the SMS Alternate field. I am in the group that should be receiving the message. I updated my notification s...
Hi, We need to what are all the filetypes and extensions which are present and comes as a part of the discovery process on Mid-Servers. This is basically required for us to whitelist these filetypes and extensions on the antivirus on these servers...
How do we determine the number of Discovery licenses required for On-premise Discovery and for Azure cloud discovery to recommend to a client?
Hi All, We are trying to discover Wireless Access Points(WAP's) and Controllers using SNMP Community String. But the system is not discovering any WAP devices. Is it feasible to discover WAP's directly from Service Now Discovery or we need to do any...
Good day, all. I have a table of JMS Connections that includes several columns of info. One column in particular has URL-like data (meaning it contains a host, port, and some garbage I do not want) in it that I would like to parse into two additional...
I installed the mid server on my machine but when I run the "start.bat" file i get access denied error. this is the error that i get when i manually try to run the mid server thorugh my windows server. Can someone please help.
Does ServiceNow Discovery support Alibaba Cloud?
We have SSO up and running however the user provisioning is not working. The import set gets stuck in a loading state and the transform skips the record. In the logs I see we get an error message "SAML2: User: X not found: no thrown error".I'm guessi...
[Kingston] When the Install Status of a CI is updated (for example, to Installed or Retired), the State attribute of the corresponding Asset record is not synchronized (for example, to In Use or Retired) even though this synchronization is configure...
Hi,I've noticed there is an out-of-the-box CI "Personal Computer". How can I make sure laptops and desktops are not being discovered?Will they automatically be classified as Personal Computers?I need to run discovery and I don't want them to be disco...
Hi Everyone, In my current environment, we have noticed that WAP devices are classified as IP switches and polled to IP Switch [cmdb_ci_ip_switch] table. They should ideally be polled to Wireless Access Point [cmdb_ci_wap_network]. 1. is changing th...
Hi everyone, I have created one on-call schedule which has shift,roster,schedules and member. but when i moved that to other instance its facing below issues- primary and secondary user info is not visible in the card view and overview. but its visib...
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