Mid Server still says Validating after installing

[Robert Campbell]

I just installed a midserver for my developer instance to play around with creating discovery patterns but I can't get it to validate.  It is installed on Linux (Debian) and the user I am using has sudo access but I'm thinking that may not be right or maybe that isn't enough?

[Hitoshi Ozawa]

Hi Robert,

Can MID server access ServiceNow?

Check the network connectivity as is written in the following page.

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/mid-server/task/t_Confi...

Also, check if there is any error in the log.

[Rahul Priyadars · Accepted solution]

see if this KB helps.

MID Servers stuck in validating state

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0727757

Regards

RP

[Robert Campbell]

I read this but this is for Windows.  I'm on Linux and the user that I assigned to be used by the mid server has sudo access.  

Does the user need to be root?

[Community Alums]

Hi,

This kb article is not accessible, please share the steps here. 

Regards,

Sanket