MidServer not receiving SNMP trap

[Edward Ian]

we have installed SNMP trap collector instance to receive snmp trap via midserver however while testing, our midserver is not receiving any snmp trap alert from our hardware devices, even check in All Events, no snmp trap alert is receive.

can you please advise, what is wrong. thanks

[robertgeen]

Because you are using snmp traps you will need to create event rules that match your trap and set the severity in the rule. If the trap has a field that has a value that lines up to severity then you can map it directly in or use an event field map rule to map the values to the proper severity value. Hope this helps.

[Edward Ian]

Thanks robertgeen, this will be very helpful. unfortunately their is no field value that lines up to severity. so maybe I will probably try in creating it via event rule see how I could map a severity in the rule. Thanks

[robertgeen · Accepted solution]

Yep in that case you will map it to a static value. Often there might be an error code or something that you can use for your filter that will allow you to say if its these oids or codes set this severity. Either way it's common to manually set a severity. If you feel your question has been answered please mark a response as the answer.