Migrating all discovered data to another ServiceNow instance

tina1607
Kilo Contributor

‎04-24-2017 08:47 PM

Hi All,

I have a QA instance in which all the discovery is happening. Now all the discovered data as well as Discovery configurations (such as Scheduled, credentials, discovery status results) have to be migrated to Production instance.

Please guide me in what is the best possible way to achieve this activity.

I am thinking to perform Web service integration between the QA and Prod instance. But not sure which all tables to be integrated for this migration. There is no much information available on wiki related to the CMDB tables that should be moved for discovery data.

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Michael Fry1
Kilo Patron

‎04-25-2017 05:45 AM

You'll want to export in XML format the following: Discovery Schedules, Discovery IP Ranges (discovery_range_item table), and Credentials. Using XML should maintain the information. I would recommend you not transfer the status results, as those are instance specific. Once you move everything over, you'll have to update the mid server info. Then once the schedules run, the status results should update and you can verify the results are the same.


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