Hello, I'm working on agent-based discovery to identify Oracle databases, and I've enabled acc allow-list in the acc.yml file.I'd like to know what specific commands/arguments I should include in the file "check-allow-list.json" to discover Oracle GL...
Hello Guys, After creating an ssh private key credential when testing I am getting this error. A JSONObject text must begin with '{' at character 1 of SNC_ENC_VAL Anyone ever had this problem?
Hi guys,I am trying to provision a storage device from a cloud catalog item to Azure using an ARM template. I am getting the following error on the RITM associated with the request:Cannot invoke "com.snc.cloud.mgmt.dto.ResourceBlockDTO.getRefCI()" be...
Hi Team, We are rolling out agent client collectors on multiple windows server, however we are seeing an issue where 2 records are getting created for the same server under 'Agents', when investigated found that there is only one difference between b...
Hi, I need help with regex when I have tested in regex 101 working fine and under Event rule Transform also populating values on right side when used the same regex but populating Unknown vales in Alert. Please find the below email subject & Body whi...
Hi All, Has anyone successfully integrated ServiceNow with Control-M ? Can anyone help me with the set by step instruction on how to set this up ? Thanks in advance!
Hello Everyone,If you want to run the script in the background scriptIn the Application Navigator type background script click select and run the script. If you want to rollback those changes in the background scriptIn the Application Navigator type...
Hi, Had anyone worked on Servicegraph Connector for runZero to get IoT device data into CMDB, please share some inputs about this integration. Thank You
I have a case where we had to change the password for the account we use for our Windows Discovery and SCOM connectors. For security reasons another team maintains the password and we do a screenshare for the enter the password into the credential. T...
We are using ServiceNow (Utah) On-Premises, in order of discover your AWS services.The current configuration, is that in the AWS Master Account, we have a Read-Only AWS IAM Role, for the use of the ServiceNow Cloud patterns. This configuration is wor...
Hello community!Currently, at a customer, we were asked if ServiceNow performs a downgrade of PowerShell, simply because the customer's security system detected the following command: AgentDevice=WindowsLog AgentLogFile=Security PluginVersion=7.3.1....
Hello, How can I increase the keepalive time interval for the Agent Client Collector (ACC) in ServiceNow’s agent-based discovery from the default 60 seconds to a longer period? We have increased the time interval for the scheduled job "Agent Client C...
I want to discover Cisco access points, and network team is not allowing access to SNMP port. They say netwotk communication happens with port 21 or 22. Can I use SSH protocol and identify CISCO Access Points or SNMP is the only option.
Hi,I have created a custom solution for handling certificates in ServiceNow.Pulling in Certificates from Dynatrace via Scheduled Job - Script (We have discovery in Dynatrace)Creating incidents when certificates are about to expire and has expired via...
Hi All,How the CMDB is managed as per completeness/compliance?
