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Forum Posts

CI Relationsship editor in workspace UI?

Hi, I can not find a way to manager CI relationships from the SOW or CMDB Workspace. Am I missing something or am I actually required to go to the core ui to manage CI relations which would be a big negative.Please enlighten me

relationship between alm_asset and cmdb_model tables

Hello,I'm interested in understanding the purpose and connection between the "alm_asset" and "cmdb_model" tables. Could you please provide information on what data these tables store, their respective uses, and how they are related to each other?Than...

liams by Kilo Contributor
  • 3886 Views
  • 3 replies
  • 1 helpfuls

Sorting log entries by actual creation order?

I'm currently working on a reasonably advanced script, and due to the lack of any other method for debugging I'm using the good old lots-of-logging technique.However, it seems that timestamp granularity in ServiceNow's syslog table is only down to th...

mike_sol by Giga Contributor
  • 4072 Views
  • 9 replies
  • 9 helpfuls

Resolved! ITOM Discovery Best Practices for Linux Servers

In today’s dynamic IT environments, maintaining an accurate and reliable Configuration Management Database (CMDB) is critical for effective IT Operations Management (ITOM). For organizations leveraging ServiceNow ITOM Discovery to manage their Linux ...

Discovering ALL Interfaces on a Firewall

Hi, With Firewall Discovery Patterns it seems that the only interfaces that will be created are Network Adapter with IP Addresses and that any Layer 2 interfaces where no IP Address exists do not get created. Am I missing something and do these get c...

Sensor Error when Processing

Hello Experts. While doing discovery I am getting below Sensor processing error:  Sensor error when processing Horizontal Pattern: -----------------------------Stack:com.snc.sw.resulthandlers.HorizontalDiscoveryResultHandler.isHostItemsContainsErrors...

Resolved! Certificate and Client Secrets for Azure AD/Entra ID

Anyone know how we can monitor Certificates and Client Secrets in Azure AD/Entra ID? We have installed "Certificate Inventory and Management" plugin, but how can we monitor Certificates and Client Secret from Entra ID? Surely there must be an OOB app...

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Service Map on custom dashboard

Hi All, i'm trying to create custom dashboard to show service map of spacific application + filtered event's and incident from spacific sources,  however i dont see any option or widget to show service map in dashboard. i foudn one widget in CMDB Ser...

Shriraj by Tera Contributor
  • 1825 Views
  • 6 replies
  • 2 helpfuls

Event Management

We currently have an integration between few applications for event managementsome of these applications are already sending events and we are receiving them but when we are trying to apply the event rules and bind the events/alerts to CI we are faci...

nickyjasper by Tera Contributor
  • 1150 Views
  • 1 replies
  • 0 helpfuls