What are the recommended approaches for mapping services involving external devices in ServiceNow? Specifically, I am looking for strategies to handle scenarios such as:Mapping third-party systems or SaaS applications.Identifying cloud-hosted resourc...
Hi all, after create event connector between zabbix and servicenow instance, Customer wants to integrate CMDB with zabbix. Zabbix hosts -> Servicenow CMDB CIs. Unfortunatly there's no service graph connector for zabbix.Is there any ways to solve this...
Has anyone configured Azure Service Graph Connector to collect Software using the Azure Monitoring Agent as opposed to the Azure Log Analytics? As I understand it Azure Log Analytics is depreciated and wanted to know who has switched over and if the...
Is it possible to set an alert tag using the event field mapping type "Advanced mapping using script" or through any other scripted approach in the platform? We have some use cases where we need to do more than just a regex field extraction to get wh...
ServiceNow support has stated that MD server uses the IPv6 MIB for IPv6 address discovery. However per RFC8096 the IPv6 MIB is now obsolete and I have found it is not longer supported by our network devices. Does anyone have a workaround for this?
Hi Are there any best practice resources on how to manage certificates over their lifecycle. I've recently taking this on and one issue I have is managing certificates that auto renew. When a cert auto renews and is pulled in via Discovery the old ce...
Hi All, What are these 2 tables:Application Service [cmdb_ci_service_auto]Mapped Application Service [cmdb_ci_service_discovered] Which tables to use for what reason?
Hello, if i want to use Application Fingerprinting with Discovery do i need some extra license or is this function of predictive intelligene included in ITOM visibility? Same for the Traffic based Service Maps via Machine Learning, do i need a dedica...
Hi community, I have a requirement to make a few attributes (State, last snapshot, instance name etc. ) 'REQUIRED' for analyzing the completeness of MS SQL database class. When I tried making the field mandatory at the dictionary level, I wasn't able...
Hi All, I hope all are Good.These CIs are updated by the SCCM2016. But these are not available in the VM instance table, and These CIs IP ranges are not match with the discovery IP ranges. Please help me any one and give some suggetions.
Hi All, Good day!As part of agent client collector implementation, I am seeing an issue where agent record itself is getting inserted into 'cmdb_ci' table with a new class 'agent client collector' which doesn't look right. Please let me know if anyon...
HI All anybody have discovery ppt files..its so help me.
i am confused as to how the execute now in Discovery works. can anyone explain how that action is not an inbound access to the MID server? Thank you
Hello, I would like to demonstrate the Certificate Inventory and Management feature to a customer. However, since I cannot set up a Mid Server in the PDI environment, I want to manually register some expired or soon-to-expire certificates. I uploaded...
Is there an upper-limit on how many events that ServiceNow Event Management can handle? I have a customer who's calculated that they'd be sending about 6 million events at around 3 TB of data per week. I know there's a blurb saying that SN Event Mana...
