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Moving Service Map from one instance to another (Service Mapping)

shank1
Tera Expert

Hey, is there nay way to move the service maps from 1 instance to another.

 

I have see this: https://hi.service-now.com/kb_view.do?sysparm_article=KB0622391

Has anyone tried it or any other method you have come across.

 

Thanks

Shanks

5 REPLIES 5

Renata7
Tera Contributor

Hi ITOM SMEs

Is there a way to move manually created Service Maps from one instance to another?
Mentioned above  https://hi.service-now.com/kb_view.do?sysparm_article=KB0622391
or export/import Service Maps https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/service-mappin... 
is for discovered type.
What about manually created service maps?

Thank you for advice in advance
Renata Sieczka-Parcej