Need implementation steps for AWS api and servicenow integration

Shambo
Kilo Expert

‎06-02-2019 10:58 PM

Hello All,

Has anyone implemented AWS services like below:

Glue

Amazon MQ

SNS

Elasticache

We need to load the services as CIs in servicenow.

Please let me know if anyone implemented this and share the approach.

Regards,

Shambo Maitra

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Pooja Devkar
Mega Guru

‎06-02-2019 11:41 PM

Hello,

Implementation steps for AWS api and servicenow integration :

Step 1: Sign up for an AWS account, if you don't already have one.

            Getting an account will automatically sign you up for Amazon Connect and all other AWS services.

Step 2: Sign up for a free developer instance of ServiceNow, or use an existing instance.

Step 3: Create a new Amazon Connect instance for the integration, or use an existing instance.

Step 4: Deploy the integration.

           Complete the parameter fields to specify the Amazon Connect instance ID, the domain name of your ServiceNow instance, and your ServiceNow user name and password. Deployment takes just a few minutes. Amazon Connect integrations are currently supported in the US East (N. Virginia) Region only.

Refer below links for your query:

https://docs.servicenow.com/bundle/helsinki-it-operations-management/page/product/amazon-web-service...

https://aws.amazon.com/quickstart/connect/servicenow/

https://docs.servicenow.com/bundle/london-it-operations-management/page/product/event-management/tas...

https://docs.servicenow.com/bundle/istanbul-it-operations-management/page/product/amazon-ec2-cloud-p...

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/solut...

https://aristidebouix.cloud/en/2019/02/integrate-servicenow-with-your-aws-cloud/index.html/

Please mark correct & helpful; if it's useful to you.

Thanks & Regards,

Pooja Devkar

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Jayant Kaushal
ServiceNow Employee
ServiceNow Employee

‎06-02-2019 11:43 PM

Take a look at AWSCloudAPIBase, this is the base class for integrating any AWS API.

You can also take a look at AWSLoadBalancer and AWSCloudFormation to check how you can integrate existing REST APIs with CMP.

for example . you can for elastic cache, you can leverage all the rest APIs exposed the same way.

 

https://docs.aws.amazon.com/AmazonElastiCache/latest/APIReference/API_Operations.html

 

For persisting Data back into CMDB, you can use the response mapping framework with translators. 

 

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