need to create a report.. incidents assigned to xyz group between 2 to 9

[Srvs]

Hi Team,

need to create a report..

incidents assigned to xyz group between 2pm to 9pm 

i know it can be achieved through metric table, but dint know the exact details,

could you please provide me exact details of creation ? also provide me the exact table name.?

Thank you in advance

Br

sv 

[vaishali231 · Accepted solution]

@Srvs 

Step 1 Create Metric Definition

Step 2   Create a Group

Step 3 Create an incident (between 2pm to 9pm)

Step 4  Verify Metric Data

Step 5 Create the Report

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Regards
Vaishali Singh

[vaishali231 · Accepted solution]

@Srvs 

Step 1 Create Metric Definition

Step 2   Create a Group

Step 3 Create an incident (between 2pm to 9pm)

Step 4  Verify Metric Data

Step 5 Create the Report

*************************************************************************************************************
If this response helps, please mark it as Accept as Solution and Helpful.
Doing so helps others in the community and encourages me to keep contributing.

Regards
Vaishali Singh

[Ankur Bawiskar · Accepted solution]

@Srvs 

you can use OOTB Metric definition for this

Something like this in reporting

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