NetApp Storage Discovery

Amit Sharma4
Mega Expert

Hi All

I have some NetApp boxes to discover.   I have installed SMI-S agent 5.2 on one of my MID servers and did the repository of one of the boxes for testing.

The box was added via root privileges and same credentials were created as CIM credentials in instance.

Once I tried discovery , the result remains same as "Active, could not classified".   For client installation I followed the steps mentioned in the document and took help from storage admin but no luck with discovery.

Don't know what I am missing. Please guide.

Thanks

Amit  

1 ACCEPTED SOLUTION

Amit Sharma4
Mega Expert

Hi All



Thanks for the replies.
This is what worked for me.



1. Install the SMI-S agent in a server. Might be MID server with good configuration.
2. Create a local user on server and add to local admin group.
3. Login to the server with that user.
4. Run the SMI-S agent with elevated permissions.
5. Check SIM server status with command --> smis cimserver status
5. Add the   for CIM access on SIM-S agent console via command --> cimuser -a -u user_name
6.   Set below value on the SIM-S agent console --> cimconfig -p -s enableAuthentication=false
7. Restart the service via commands


net stop cimserver
net start cimserver
Or
smis cimserver stop
smis cimserver start


8. Take help from storage admin to add the storage controller via


smis add storage_sys storage_sys_user
Or
smis addsecure storage_sys storage_sys_user


9. Wait for 20 miutes for the repository to complete
10. Try discovery now and discover the IP on which you have installed the host.  


View solution in original post

21 REPLIES 21

seanlh
ServiceNow Employee
ServiceNow Employee

When discovering NetApp Storage you must target the server that has the SMI-S agent running on it. In your cause it would be the mid server. Shazzam will see port   5989 open an will launch the cim probes which will collect the storage information.



Hope this helps


doug_schulze
ServiceNow Employee
ServiceNow Employee

Have you confirmed that the SLP provider (Agent) is configured on a host that is connected to the storage device. And that your user is an admin in the application and on the host itself?


Community Alums
Not applicable

Hello Doug ,

 

Customer is looking for the artifacts of local credentials used by Netapp discovery . 

 which discovery logs can give me the sysid of used local credentials 

You might check the credential affinity table.