NetApp Storage Discovery

Amit Sharma4 · ‎08-30-2015

Hi All

I have some NetApp boxes to discover. I have installed SMI-S agent 5.2 on one of my MID servers and did the repository of one of the boxes for testing.

The box was added via root privileges and same credentials were created as CIM credentials in instance.

Once I tried discovery , the result remains same as "Active, could not classified". For client installation I followed the steps mentioned in the document and took help from storage admin but no luck with discovery.

Don't know what I am missing. Please guide.

Thanks

Amit

Amit Sharma4 · ‎09-23-2015

Hi All

Thanks for the replies.
This is what worked for me.

1. Install the SMI-S agent in a server. Might be MID server with good configuration.
2. Create a local user on server and add to local admin group.
3. Login to the server with that user.
4. Run the SMI-S agent with elevated permissions.
5. Check SIM server status with command --> smis cimserver status
5. Add the for CIM access on SIM-S agent console via command --> cimuser -a -u user_name
6. Set below value on the SIM-S agent console --> cimconfig -p -s enableAuthentication=false
7. Restart the service via commands

net stop cimserver
net start cimserver
Or
smis cimserver stop
smis cimserver start

8. Take help from storage admin to add the storage controller via

smis add storage_sys storage_sys_user
Or
smis addsecure storage_sys storage_sys_user

9. Wait for 20 miutes for the repository to complete
10. Try discovery now and discover the IP on which you have installed the host.

View solution in original post

Sohail Khilji · ‎02-26-2024

Here is a quick guide on how to discover netapp storage in servicenow using SNMP. I have detailed 7 step guide which will help you kick start your netapp storage discovery in servicenow.

https://www.servicenow.com/community/itom-articles/7-steps-servicenow-netapp-storage-discovery-using...

☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect

Sohail Khilji · ‎02-26-2024

Here is a quick guide on how to discover netapp storage in servicenow using SNMP. I have detailed 7 step guide which will help you kick start your netapp storage discovery in servicenow.

https://www.servicenow.com/community/itom-articles/7-steps-servicenow-netapp-storage-discovery-using...

☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....

LinkedIn - Lets Connect